In Summary, The Services And Goods Comprise Of The Provision Of Second Level It Maintenance And Support To The Ucd It Department In Respect Of Specific Hardware & Software, Desktop Devices, Standard Desktop Software, Printers, Specified Servers, Server Software And Network, Communications Devices Such As Routers, Firewalls As Detailed At Page 7 And 8 Of This Document. Purchasing, Upgrading And Replacement Of Equipment Is An On-Going Process And The Equipment To Be Covered Will Change Over Time, Hence A Degree Of Flexibility Is Required To Cover New Equipment And Software.
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