Tenders are invited for Procurement Of Internet And Voice Services-2022

Procurement Of Internet And Voice Services-2022 64200000-8 Part 1: Procurement Of Wired Internet And Voice Service Provision Of Asymmetric Wired Internet Service For The Customer And Its Institutions, A Total Of 85 (5 Of Which Are Spare, Can Be Put Into Operation Flexibly As Needed), And Provision Of A Central, High-Speed Internet Connection For The Customer. Part 2: Mobile Fleet Operation Voice Service-Related Requirements Provision Of A Total Of 550 (Of Which 30 Reserve, Can Be Flexibly Put Into Operation As Needed) Subscriptions With Mobile Telecommunications Services As Follows: In Addition To The Mobile Voice Services, The Bidder Uses A Minimum 10 Gb Data Package In All Cases. Services Provided Free Of Charge: • Minute Fee For Intra-Group Calls • Per-Minute Rate For Calls Made To Domestic Flat-Rate Mobile Networks • Per-Minute Rate For Domestic Landline Calls • Per-Minute Rate For Voicemail Calls During Peak And Off-Peak Hours • Rate For Sms Sent To Domestic Flat-Rate Mobile Networks And Landline Networks • Option To Send Sms • Call Hold, Call Waiting, Call Forwarding • Inquiry Barring • Voicemail Service Fee • Caller Identification • Calling Number Display, Blocking • International Outgoing Call/Data And International Roaming Call/Data Enable And Disable • Call Notification (Missed Call, Notification Sms After Unavailability) • Provision Of An Electronic Sim Card – Optional Requirements Related To Mobile Internet Service • Package That Can Be Activated On A Voice Card • Package That Can Be Activated On A Data Card • The Data Frame Can Be Used 100% In The Eu • No Overage Fee After The Data Frame Has Been Used • Voice And Data Frame That Can Be Used Within The Eu • Min. Package With 10 Gb Data Limit • Use Of The Following Applications Should Not Reduce The Data Limit: Waze, Spotify, Deezer, Applemusic Furthermore, It Is Necessary To Establish A "Members Independent" Fleet, Which Ensures The Connection Of 3 Phone Numbers To The Fleet For Both Voice And Data Transmission Services Per Employee. (The Kszki Allows The Connection To The Family Fleet, But The Administration And Payment Of Fees Are The Responsibility Of The Employee.) Quality Criterion Mobile Voice Recording Service – Optional The Applicant Plans To Record Mobile Conversations On Some Of His Subscriptions, But Does Not Guarantee This Order. By Default, The System Must Be Able To Record All Incoming And Outgoing Calls, The User Cannot Avoid This, However, A Number Can Be Set On The Administrator Page, In Which Case The Recording Does Not Take Place. Before Starting The Call, A Voice Announcement Is Required, Which The Bidder Can Modify Independently. The Recorded Audio Must Be Encrypted On The Fly And Only The Encrypted File Can Be Stored. Only One Named User Can Access The Stored Audio If At Least One Other Named User Has Approved It. Only The Bidder Can Listen To The Encrypted File, The Service Provider Cannot Do This. It Is Necessary To Provide Software To Unlock The Encryption. Wi-Fi Call – Optional On Those Mobile Phones That Are Suitable For This, The Bidder Must Be Able To Make/Receive Calls Domestically, As Well As Send And Receive Sms, If Only A Wifi Network With Internet Access Is Available. No Separate Fee Is Charged For The Service. Multisim Bidder Must Provide At Least 2 Additional Sim Cards In Addition To The Sim Card (Primary Card) That Meet The Following Conditions: • Each Sim Card Must Have The Same Phone Number As The Primary Card: O In The Event Of An Incoming Call, All Devices Will Indicate The Call At The Same Time, Any The Call Can Be Received On The Device; O In The Case Of An Outgoing Call, The Same Number Must Be Displayed On The Called Party Regardless Of Whether The Call Was Made From A Sim Card; • The Total Traffic Is Displayed On The Primary Card; General Requirements Related To Service And Possible Change Of Service Provider • The Winning Bidder Must Undertake The Porting Of Existing Switching Numbers Free Of Charge And Carry Out All Administrative Activities Related To The Porting. • Continuous, 24 Hours A Day, 365 Days A Year Customer Service To Handle The Transition And Other Problems Arising During The Performance Of The Contract. • Ensuring The Retrieval Of Electronic Invoices On A Monthly Basis. • Ensuring The Download Of An Itemized Monthly Call List In The Form Of A Database Or Text File That Provides The Possibility Of Post-Processing. • Mid-Month Fees Should Not Be Invoiced, The Billing Period Is Only Between The First And Last Day Of The Month. • The Sim Card Must Be Replaced Within 3 Working Days Of Notification. • The Offer Cannot Include Investment Costs. • The Service Provider Undertakes To Store The Data Generated In Hungary Only In Hungary On The Sim Cards Specified By The Bidder. More Details In The Documentation.