GTR 50581363
Tenders Are Invited For Provision Of Operational Audit
ICB — International Competitive Bid
Closed
Western Asia
Tender Information
GTR Reference
50581363
Tendering Authority
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Tender No
SG2204-01
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Provision Of Operational Audit
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Asia
Political Region
Arab World,Gulf Cooperation Council GCC,Middle East,Middle East and North Africa MENA
Last Date of Bid Submission
08-05-2022
Closed
Work Detail
Tenders Are Invited For The Provision Of Operational Audit Tender Type: Public Tenders Tender Description: The Audit Will Be For A Project In The Telecommunication Sector (The Account), With A Size In Excess Of 300 Customer Service Resources. The Scope Of The Audit Will Be For A Sub Section Of This Account. One Of The Key Areas Of Focus Will Be For The Team Handling Customer Calls. The Calls Are Primarily Billing, Product And Network Or Technical Support Related. An Additional Area Relates To Customer Interactions Via Chat Covering The Same Query Types, As Well As A Team Management Complaints Initial Bond: Bd 500/- Validity Of Initialbond: Bhd 90 Days/- Tender Fees: Bd 15/- Category/Sector: General Closing Date: Sunday, 08 May 2022 Opening Date: Monday, 09 May 2022
Key Value
Tender Value
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Tender Documents
Global Tender Document
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