Request for Proposal for provision of Mobile Voice and Data Services

provision of Mobile Voice and Data Services. Local (on-net and off-net) & International calls as required.  Free calls/SMS to EFL user group  Free calls/SMS to EFL staff’s prepay numbers that are not part of the contract.  Data Services – 4G or better, and any other that may be available during the effective dates of the contract.  Internet access using wireless devices.  Complete and wide Network Coverage throughout the Fiji Islands to cover EFL’s service areas (Clearly indicate network coverage).  Text message services.  Voicemail services.  24/7 Free Customer Care.  Private call management.  Zero monthly rental charges for all subscribers.  Detailed billing for each subscriber free of cost – in secure excel and other formats.  Complimentary handsets & equipment of international standards and specifications.  Ability to restrict the caller group of specified numbers.  Ability to alert users reaching usage threshold.  Voice/SMS/Data bundles for various groups of users, with unlimited data allowance on select apps (NoquEFL, Viber, WhatsApp, Zoom)  International Voice & Data Roaming facilities – charges to be indicated clearly.  Service and maintenance of mobile phones  Training on Mobile devices  Free Mobile Device Upgrades  Mobile accessories/extras (covers, chargers, etc) at free of charge or discounted prices.  Free re-printing of staff Business Cards for any number changes  Any other standard or value-added services not listed above.