Expression of Interest for Supporting Covid-19 Response And Vaccination Program - 1 Emergency Medical Service Information System Consulting Firm

Supporting Covid-19 Response And Vaccination Program - 1 Emergency Medical Service Information System Consulting Firm Maldives Has A Nationwide, State-Operated Emergency Medical Service (Ems) System, Which Provides Emergency Medical Care In Pre-Hospital Settings And During Referrals For Patients Of Any Health Emergency. The Ems Also Serves As The First Point Of Contact For Covid-19 Patients. The Ems Is Currently Managed And Coordinated By A National Call Center Operated By Only Four Staff Members. This Is Inadequate In Handling The Volume Of Phone Calls Relating To The Covid-19 Pandemic And Other Emergency Medical Care Requirements. As Delayed Response To The Emergency Calls Would Severely Affect Pre-Hospital Services To Covid-19 And Other Health Emergency Patients, It Is Crucial To Digitalize The Call Center By Developing An Information Technology (It) System That Will (I) Automatically Locate The Patient And Match Them With The Nearest Ambulance, (Ii) Dispatch The Paramedic Team As And When Needed, And (Iii) Provide Medical Advice That Can Be Taken Until Paramedics Arrive.