Contract Notice Third Party Resale Of Commvault Support And MaintenanceSoftware Package And Information SystemsShort Description Commvault Is Used Within The Eirgrid Group For Backup Restore Functionality And A Support And Maintenance Contract Is Required In Order To Facilitate The Smooth Running Of This Afore Mentioned Backup Restore Functionality From The Product Suite Base Requirements 24X7 Support And Maintenance 365 Days A Year For All Eirgrid Group Comcells Support Will Include But Not Be Restricted To OAll Notifications Of Software UpdatesOAll Product Fixes And Related EnhancementsO24 Hour Access To Commvault Technical Assistance Centre Including Holidays OQuarterly ReportsOPurchase Of Additional Software Licences As Required Support And Maintenance Will Be Direct From Commvault However The Purchase Of This Support And Maintenance Will Be Through The Winning Tenderer 3 Year Contract The Option To Extend To Years 4 And 5 Using The Same Fixed Price For Products Services Purchased During Or Currently Licensed In Years 1 3 Deadline For Submission 20210903 12 00Type Of Buyer Utilities EntityType Of Contract SuppliesType Of Procedure Open ProcedureRegulation European Union With Participation By Gpa CountriesType Of Bid Submission For All LotsAward Criteria The Most Economic Tender
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