Tenders Are Invited For Website Content Management System Upgrade Replacement

Tenders Are Invited For Apec Website Content Management System Upgrade Replacement Request To Tender Rtt Apec Website Content Management System Upgrade ReplacementSubmitted By Apec Secretariat Communications And Public Affairs UnitGeneral InformationDocument Type Solicitation Of TenderSolicitation Type Request To Tender Rtt Rtt Release Date 19 March 2021Deadline For Quote Submission 9 April 2021 17 00 Pm Singapore Contract Award Date April 2021Projects Website Cms Upgrade Replacement Website Support And Maintenance Services 2022 2025 Background And PurposeThe Asia Pacific Economic Cooperation Apec Secretariat Would Like To Source A Vendor To Upgrade Replacement Its Website Content Management System Wcms The Successful Vendor Will Also Undertake The Website Migration Administration Software Support And Maintenance For Wcms Servers And Its Website Http Www Apec Org The Successful Vendor May Undertake Other Website Enhancements Migration Projects And Change Requests During The Contract Period These Projects Will Be Scoped Separately According To Business Requirements The Purpose Of This Rtt Is To Select A Professional Qualified And Reliable Vendor To Perform The Scope Of Work As Specified In This Rtt This Rtt Has Includes Two Tasks 1 Website Cms Upgrade Or Replacement2 Website Support And Maintenance ServicesScope Of Services1 Website Cms Upgrade Or ReplacementThe Website Cms Upgrade Or Replacement Project Shall Be Soft Launched By 20 October2021 2 Website Support And Maintenance ServicesThe Vendor Needs To Propose The Yearly Cost Of Ongoing Website Support And MaintenanceServices For The Next Four Years From 1 January 2022 Until 31 December 2025 The Contract Period For Website Support And Maintenance Services Starts From 1 January2022 Given Subject Matter Expertise And Intellectual Property Rights The Contract Will AutoRenew Until 31 December 2025 If The Vendor Is Not Able To Achieve The Level Of PerformanceAs Specified In The Service Level Agreement The Apec Secretariat Has The Right To TerminateThe Contract Intellectual Property RightsThe Apec Secretariat Shall Own All Intellectual Property And Confidential Information That The VendorCreates As A Result Of Performing The Work If Any Intellectual Property Or Confidential Information IsRequired To Enable The Vendor To Deliver The Work The Vendor Shall Be Solely Responsible ForObtaining Approvals For The Use Of Any Intellectual Property And Or Confidential Information ThatBelongs To Any External Parties Else I E Third Parties The Vendor Shall Not Release Material Or Source Code That Belongs To The Apec Secretariat To AnyThird Party Without Permission From The Apec Secretariat The Vendor Shall Provide The Source Code For The Work Which The Apec Secretariat Has Engaged TheVendor To Deliver The Vendor Will Be Required To Sign A Non Disclosure Agreement With The Apec Secretariat ToSafeguard Information Obtained During The Course Of Work DeliverablesThe Vendor Shall Perform The Following Scope Of Work Under This Contract 1 Website Cms Upgrade ReplacementFollowing The Wcms Replacement In 2017 Replacement Of The Content Management System In 2021Is Essential To Ensure The Security Of The WebsiteS Architecture Functionality Content Structure Branding And Management 4The Apec Website Www Apec Org Has Been Using Sitecore Since 2010 To Manage Website ContentAnd Has Benefited From 6 Years Of Support However The Service Provider No Longer ProvidesSecurity Support For The Existing Website Content Management System Sitecore 8 2 Because ItsProduct Lifecycle Has Ended Sitecore Will No Longer Support Security Updates And Fixes In 2022 ThisAlso Includes Assistance With Errors Or Unexpected Behavior During Installation Or Development Product Defects And Compatibility Fixes For Supported Technology Platforms For These Reasons The Apec Secretariat Seeks An Upgrade Or Replacement Of The Website ContentManagement System It Is Also An Opportune Time To Restructure The Content Of Www Apec Org AndConsolidate Associated Online Apec Content From Satellite Sites The Current Sitecore Wcms Can Be Upgraded Or Change To Another Wcms The Vendor Needs ToPropose A Cms Upgrade Or A Cms Replacement Solution For The Apec Website Www Apec Org TheVendor Also Needs To Propose The Annual License Fee For The New Upgraded Or Replaced Cms The Vendor Shall Also Propose A New Hosting Solution And Server Architecture To Fit The New CmsSolution The Hosting Cost Should Not Exceed Sgd 30 000 Per Year The Existing Apec Website Contains A Function Called Apec Satellite Services Apec Satellite ServicesAllows Members To Create Satellite Websites Based On A Few Templates The Vendor Shall AlsoPropose An Optional Solution To Upgrade Apec Satellite Services The Upgraded Apec SatelliteServices Should Be Separate From The Main Wcms But Should Complement The Apec Website TheVendor Shall Propose The Cost For This Project In The Proposal The Apec Secretariat May ImplementThis Project In The Near Future After The Cms Is Upgraded Or Replaced The New Apec Website Shall 1 Migrate All Existing Function And Contents To The New Wcms Including But Not Limited To Https Www Apec Org Publications Https Www Apec Org 2021 New Zealand Priorities Https Www Apec Org 2020 Malaysia Priorities Https Www Apec Org Chile Priority Https Www Apec Org Covid 19 Https Www Apec Org Quiz Https Www Apec Org Glossary Https Www Apec Org Ednet Https Www Apec Org Rhsc Https Www Apec Org Egeec Index2 The New Apec Website Must Be Able To Combine All Apec Satellite Content Under One Single Cms The Upgraded Or Replaced Content Management System Must Have The Capability To Support TheGrowing Number Of Satellite Websites Developed By Members And Fora 53 The New Apec Website Must Have The Capacity For Apec To Create New Satellite Websites UsingSatellite Templates With A User Friendly Cms The Satellite Templates Must Include These Functions Events Calendar Photo Gallery News About Contact Us4 The New Apec Website Must Be Able To Create Multiple User Profiles To Allow Each Satellite WebsiteOwner To Manage The Content Of Their Own Satellite Website 5 The New Apec Website Must Be Able To Create The User Profiles For Apec Secretariat Staff ToManage And Customize The Satellite Website Template Via Using Html Javascript Css And OtherLanguages Etc 6 The Apec Secretariat Needs To Know Which Website Pages Require Updates Based On Last ContentChange The New Apec Website Must Have A Work Flow To Control The Content Publishing Process ToInclude Page Content Owners Authors Editors And Publishers Among Others 7 The New Apec Website Must Have Page Version Control 8 The New Apec Website Must Have Flexibility For The Website Owner To Create Page Templates 9 The New Apec Website Must Contain A Sub Homepage To Promote Apec Publications 10 The Vendor Shall Propose A Solution For The Apec Secretariat To Interact With Login Only Users ForExample A Media Hub Media Asset Management System That Contains Content For Media User Only Such As High Definition Video And Photos Or A Host Communications Network That Contains ContentFor The Apec Host Economy Only 11 The Vendor Needs To Handle The Entire Website Development Process That Includes But Is NotLimited To Requirement Discussions Blueprint Design Mock Up Prototype User Acceptance Testing Website Deployment612 The Vendor Needs To Migrate All Content On The Existing Apec Website Www Apec Org To TheNew Upgraded Replacement Website The Vendor Shall Resize Images In Order For Them To Fit The NewWebsite Dimensions When It Is Required 2 Website Support And Maintenance ServicesAfter The New Cms Is Replaced The Vendor Needs To Be In Charge Of All Website Support AndMaintenance Tasks To Ensure The Stability Performance And Security Of Apec Website Http Www Apec Org The Services Include But Are Not Limited To Telephone Email Or Meeting Support Calls Cms Content User Administrator Or Developer Support Calls Manage The Website Server Incident Management With The Use Of An Issue Tracker System That Is Provided By Vendor Investigation Of Errors And Ad Hoc Requests Includes At Least 8 Man Days Of Ad Hoc Fixes Every Year Assistance And Liaison With Third Party Vendors For Technical AssistanceThe Vendor Shall Perform The Following Scope Of Work Under This Contract 1 Provide A Test Server At VendorS PremisesThe Vendor Shall Provide A Test Server For The Purpose Of Apec Website Development Testing AndPatch Testing This Test Server Shall Be Located At The VendorS Premises 2 Provide An Issue Change Request Tracking MechanismIf The Vendor Has An Existing Issue Change Request Tracking Website The Vendor Can Issue A LoginAccount To The Apec Secretariat So That The Apec Secretariat Can Raise Issues Or Change RequestsUsing This Issue Change Request Tracking Website If Such A Platform Is Not Provided The Vendor And The Apec Secretariat Will Raise And Respond ToIssues Change Requests Via Email 3 Change Request WorkflowThe Procedure For Raising A Change Request A The Apec Secretariat Will Log A Change Request B The Vendor Will Respond Understand Apec SecretariatS Requirements And Scope TheRequest Within 5 Working Days From The Change Request Date C The Vendor And Apec Secretariat Will Agree On The Cost Start Date And Delivery Date OfThe Change Request 7D The Vendor Will Develop And Test The Software On The Test Server Located In TheVendorS Premises Apec Secretariat Will Perform User Acceptance Testing Uat On TheTest Server E After Uat Is P

Refer document

FileName	File Description
Global Tender Document	Tender Notice