Mobile Money Services

Tenders are invited for Mobile Money Services Norwegian Refugee Council NRC ITB for Mobile Money ServicesNRC SO 2020 006Kabul Support Office 20 05 2020Our reference NRC SO 2020 006SUBJECT INVITATION TO TENDER FOR MOBILE MONEY SERVICESDear Mr MsFollowing your enquiry regarding the publication of the above mentioned invitation to tender please find enclosed the following documents which constitute the tender dossier Any request for clarification must be received by NRC in writing at least 5 working days before the deadline for submission of tenders NRC will reply to bidders questions at least 2 working days before the deadline for submission of tenders Costs incurred by the bidder in preparing and submitting the tender proposals will not be reimbursed We look forward to receiving your tender at the address specified in the Instructions to Bidders before 09 06 2020 at 11 00 a m as stated in the procurement notice If you decide not to submit a tender we would be grateful if you could inform us in writing stating the reasons for your decision Yours sincerely NRC Logistics DepartmentThis ITB document contains the following This cover Letter Section 2 Bid Data sheet Section 3 NRC Invitation to bid general terms condition Section 4 Technical description of the Bid Section 5 Bidding form Section 6 Service Provision Schedule Section 7 Company Profile and Previous Experience Section 8 Service Description Pricing Proposal Section 9 Suppliers Ethical Standards DeclarationSections highlighted in green must be completed by the bidder SECTION 2Bid Data Sheet1 BACKGROUND DATAContract Name Framework Agreement for Mobile Money Services inNRC Afghanistan Areas of OperationContract Number NRC SO 2020 006This bid is issued by Norwegian Refugee Council NRC office in Kabul Afghanistan Any correspondence can be addressed the following address office 3rd Street of Qalaye Fathullah Near to ABC Supermarket PD 10 Kabul Afghanistan2 SCOPE OF SERVICEThe Contracts eligible for bidding are Contract No Country Location Service DescriptionNRC SO 2020 006 Afghanistan All Provinces The purpose of this framework agreement is provision of cash distribution service across Afghanistan through mobile moneyPlease refer to the service specifications in section 43 SCHEDULE DEADLINE FOR SUBMISSIONThe deadline for submission of bids is 10 00 a m on 09 06 2020 Late bids will not be accepted DATE TIME Invitation to Bid release 20 05 2020 10 00 a mDeadline for request for any clarifications from NRC 31 05 2020 12 00 HrsLast date on which clarifications are issued by NRC 07 06 2020 12 00 HrsDeadline for submission of tenders receiving date not sending date 09 06 2020 11 00 a mTender opening session by NRC 10 06 2020 11 00 a mNotification of award to the successful tenderer 15 06 2020 10 00 a mSignature of the contract All times are in the local time of Afghanistan Please note all dates are provisional dates and NRC reserves the right to modify this schedule 4 MANNER OF SUBMISSION Please submit your bids in accordance with the requirements detailed below Complete sealed bid documents shall be hand delivered at NRC Office at 3rd Street of Qalaye Fathullah near to ABC SuperMarket PD 10 Kabul Afghanistan not later than 11 00 a m on the due date indicated above Tenders will be opened by NRC committee members so due to COVID 19 pandemic we cannot open it with presence of tenderers 5 ASSESSMENT CRITERIAAward of the contract s will be based on the following Step 1 Administrative compliance checkBidders must provide evidence of the following for their bid to be considered compliant 1 Sections 5 9 completed signed and stamped2 Bidder has included a copy of their valid business licenceStep 2 Technical EvaluationA Technical Evaluation of all bids received will be conducted to shortlisted bidders Criteria that will be used to evaluate and score the bids are outlined in Section 3 Clause 25Step 3 Financial EvaluationSECTION 3NRC Invitation to bid General Terms Conditions1 SCOPE OF BID1 1 The bid is based on the scope of the assignment as determined in the Bid Data Sheet Section 2 Theinstruction to bidders should be read in conjunction with the Bid Data Sheet 1 2 The successful Bidder will be expected to complete the assignment by the Intended Completion Datespecified in the contract to be signed2 CORRUPT PRACTICES2 1 Norwegian Refugee Council requires Employees Bidders and Contractors to observe standards of ethicsduring procurement and the execution of contracts In pursuit of this Norwegian refugee Council defines for the purposes of this provision the terms set forth below as follows a Corrupt practice includes the offering giving receiving or soliciting of anything of value toinfluence the action of a public official in the procurement process or in contract execution andb Fraudulent practice includes a misrepresentation of facts in order to influence a procurementprocess or the execution of a contract to the detriment of the Norwegian Refugee Council andincludes collusive practices among Bidders prior to or after bid submission designed to establishbid prices at artificial non competitive levels and to deprive the Norwegian Refugee Council of thebenefits of free and open competition c In any case where fraud or corruption is identified NRC will reject any bids where the Bidder has engaged in corrupt or fraudulent practices in competingfor the Contract remove bidding contractors who engage in fraudulent or corrupt practices from ourprequalified list liaise with District Officials to report if fraudulent or corrupt practices are identified terminate works2 2 Any communications between a Bidder and the Norwegian Refugee Council related to matters of allegedfraud or corruption must be made in writing and addressed to the Country Director in 3 ELIGIBLE BIDDERS3 1 A Bidder shall meet the following criteria to be eligible to participate in NRC procurement of Services a the bidder at the time of bid is not i insolvent ii in receivership iii bankrupt oriv being wound upb the bidder s business activities have not been suspended c the bidder is not the subject of legal proceedings for any of the circumstances in b andd The bidder has fulfilled his or her obligations to pay taxes and social security contributions In a casewhere VAT is included in a bid a copy of the VAT certificate must accompany the bid A Bidder and allparties constituting the Bidder including sub contractors shall not have a conflict of interest All Biddersfound to have a conflict of interest shall be disqualified A Bidder may be considered to have a conflict ofinterest with one or more parties in this bidding process if they have a relationship with each other directly or through common third parties that puts them in a position to have access to information 4about or influence on the bid of another Bidder or influence the decisions of the Norwegian RefugeeCouncil regarding this bidding process3 2 A Bidder whose circumstances in relation to eligibility change during a procurement process or during theexecution of a contract shall immediately inform the Norwegian Refugee Council 3 3 NRC reserves the right to refuse a bid at any time if the bidder or one of its sub contractors providedmaterial support or resources to any individual or entity that commits attempts to commit advocates facilitates or participates or is found guilty of fraud active corruption collusion coercive practice bribery involvement in a criminal organization or illegal activity or immoral human resources practices includingbut not limited to child labor non discrimination freedom of association payment of the legal nationalminimum wage and forced labor 4 JOINT VENTURES CONSORTIA AND ASSOCIATIONSBids submitted by a joint venture consortium or association of two or more firms as partners will only beaccepted in exceptional circumstances 5 ONE BID PER BIDDER PER WORKEach Bidder shall submit only one Bid per contract A Bidder who submits or participates in more than one bidper contract will cause all the bids with the Bidder s participation to be rejected 6 COST OF BIDDINGThe Bidder shall bear all costs associated with the preparation and submission of his Bid and the NorwegianRefugee Council shall not be responsible or liable for those costs regardless of the conduct or outcome of thebidding process 7 INSPECTIONNRC is obliged to ensure that its procurement decisions are clearly justified and documented and keeping withinthe Donors mandatory principles In that regard full and on the spot access must be granted to representativesof NRC the Donor or any organization or person mandated by it to premises belonging to NRC or its contractors The right to access shall include all documents and information necessary to assess or audit the implementationof the contract8 OBTAINING AND COMPLETING BIDDING DOCUMENTS8 1 Bidders who did not obtain the Bidding Document directly from the Norwegian Refugee Council will berejected during evaluation Where a Bidding Document is obtained from the Norwegian Refugee Councilon a Bidder s behalf the Bidder s name must be registered with the Norwegian Refugee Council at thetime of issue 8 2 The Bidder is expected to examine all instructions forms terms and specifications in the BiddingDocument Failure to furnish all information or documentation required by the Bidding Document mayresult in the rejection of the bid 9 CLARIFICATION OF BIDDING DOCUM

Refer document

FileName	File Description
Global Tender Document	Tender Notice