Tenders are invited for Mobile Money Services.
Norwegian Refugee Council (NRC)
ITB for Mobile Money Services
Kabul Support Office, 20/05/2020
Our reference: NRC-SO-2020-006
SUBJECT: INVITATION TO TENDER FOR MOBILE MONEY SERVICES
Following your enquiry regarding the publication of the above-mentioned invitation to tender, please find enclosed the following documents, which constitute the tender dossier.
Any request for clarification must be received by NRC in writing at least 5 working days before the deadline for submission of tenders. NRC will reply to bidders' questions at least 2 working days before the deadline for submission of tenders.
Costs incurred by the bidder in preparing and submitting the tender proposals will not be reimbursed.
We look forward to receiving your tender at the address specified in the Instructions to Bidders before 09/06/2020, at 11:00 a.m, as stated in the procurement notice.
If you decide not to submit a tender, we would be grateful if you could inform us in writing, stating the reasons for your decision.
NRC Logistics Department
This ITB document contains the following:
? This cover Letter
? Section 2: Bid Data sheet
? Section 3: NRC Invitation to bid general terms & condition
? Section 4: Technical description of the Bid
? Section 5: Bidding form
? Section 6: Service Provision Schedule
? Section 7: Company Profile and Previous Experience
? Section 8: Service Description & Pricing Proposal
? Section 9: Suppliers Ethical Standards Declaration
Sections highlighted in green must be completed by the bidder.
Bid Data Sheet
1. BACKGROUND DATA
Contract Name: Framework Agreement for Mobile Money Services in
NRC Afghanistan Areas of Operation
Contract Number: NRC-SO-2020-006
This bid is issued by Norwegian Refugee Council (NRC office in Kabul Afghanistan. Any correspondence can be addressed the following address office.
3rd Street of Qalaye Fathullah, Near to ABC Supermarket, PD#10, Kabul-Afghanistan
2. SCOPE OF SERVICE
The Contracts eligible for bidding are:
Contract No. Country Location Service Description
Afghanistan All Provinces The purpose of this framework agreement is provision of cash distribution service across Afghanistan through mobile money
Please refer to the service specifications in section 4
3. SCHEDULE & DEADLINE FOR SUBMISSION
The deadline for submission of bids is 10:00 a.m on 09/06/2020. Late bids will not be accepted.
Invitation to Bid release 20/05/2020 10:00 a.m
Deadline for request for any clarifications from NRC 31/05/2020 12:00 Hrs
Last date on which clarifications are issued by NRC 07/06/2020 12:00 Hrs
Deadline for submission of tenders (receiving date, not sending date) 09/06/2020 11:00 a.m
Tender opening session by NRC 10/06/2020 11:00 a.m
Notification of award to the successful tenderer 15/06/2020 10:00 a.m
Signature of the contract
* All times are in the local time of Afghanistan.
Please note all dates are provisional dates and NRC reserves the right to modify this schedule.
4. MANNER OF SUBMISSION:
Please submit your bids in accordance with the requirements detailed below:
Complete sealed bid documents shall be hand delivered at NRC Office at 3rd Street of Qalaye Fathullah, near to ABC Super
Market, PD#10, Kabul-Afghanistan not later than 11:00 a.m, on the due date indicated above. Tenders will be opened by NRC committee members, so due to COVID-19 pandemic, we cannot open it with presence of tenderers.
5. ASSESSMENT CRITERIA
Award of the contract(s) will be based on the following:
Step 1: Administrative compliance check
Bidders must provide evidence of the following for their bid to be considered compliant:
1. Sections 5-9 completed, signed and stamped
2. Bidder has included a copy of their valid business licence
Step 2: Technical Evaluation
A Technical Evaluation of all bids received will be conducted to shortlisted bidders. Criteria that will be used to evaluate and score the bids are outlined in Section 3, Clause 25
Step 3: Financial Evaluation
NRC Invitation to bid - General Terms & Conditions
1 SCOPE OF BID
1.1 The bid is based on the scope of the assignment as determined in the Bid Data Sheet (Section 2). The
instruction to bidders should be read in conjunction with the Bid Data Sheet.
1.2 The successful Bidder will be expected to complete the assignment by the Intended Completion Date
specified in the contract to be signed
2 CORRUPT PRACTICES
2.1 Norwegian Refugee Council requires Employees, Bidders and Contractors, to observe standards of ethics
during procurement and the execution of contracts. In pursuit of this, Norwegian refugee Council defines,
for the purposes of this provision, the terms set forth below as follows:
a) “Corrupt practice” includes the offering, giving, receiving, or soliciting of anything of value to
influence the action of a public official in the procurement process or in contract execution; and
b) “Fraudulent practice” includes a misrepresentation of facts in order to influence a procurement
process or the execution of a contract to the detriment of the Norwegian Refugee Council, and
includes collusive practices among Bidders prior to or after bid submission designed to establish
bid prices at artificial, non-competitive levels and to deprive the Norwegian Refugee Council of the
benefits of free and open competition;
c) In any case where fraud or corruption is identified, NRC will:
? reject any bids where the Bidder has engaged in corrupt or fraudulent practices in competing
for the Contract;
? remove bidding contractors who engage in fraudulent or corrupt practices, from our
? liaise with District Officials to report if fraudulent or corrupt practices are identified
? terminate works
2.2 Any communications between a Bidder and the Norwegian Refugee Council related to matters of alleged
fraud or corruption must be made in writing and addressed to the Country Director in .................
3 ELIGIBLE BIDDERS
3.1 A Bidder shall meet the following criteria to be eligible to participate in NRC procurement of Services:
a) the bidder, at the time of bid, is not:
ii. in receivership;
iii. bankrupt; or
iv. being wound up
b) the bidder’s business activities have not been suspended;
c) the bidder is not the subject of legal proceedings for any of the circumstances in (b); and
d) The bidder has fulfilled his or her obligations to pay taxes and social security contributions. In a case
where VAT is included in a bid, a copy of the VAT certificate must accompany the bid. A Bidder, and all
parties constituting the Bidder including sub-contractors, shall not have a conflict of interest. All Bidders
found to have a conflict of interest shall be disqualified. A Bidder may be considered to have a conflict of
interest with one or more parties in this bidding process, if they have a relationship with each other,
directly or through common third parties, that puts them in a position to have access to information
about or influence on the bid of another Bidder, or influence the decisions of the Norwegian Refugee
Council regarding this bidding process
3.2 A Bidder whose circumstances in relation to eligibility change during a procurement process or during the
execution of a contract shall immediately inform the Norwegian Refugee Council.
3.3 NRC reserves the right to refuse a bid at any time if the bidder or one of its sub-contractors provided
material support or resources to any individual or entity that commits, attempts to commit, advocates,
facilitates, or participates or is found guilty of fraud, active corruption, collusion, coercive practice, bribery,
involvement in a criminal organization or illegal activity, or immoral human resources practices, including
but not limited to: child labor, non-discrimination, freedom of association, payment of the legal national
minimum wage, and forced labor.
4 JOINT VENTURES, CONSORTIA AND ASSOCIATIONS
Bids submitted by a joint venture, consortium or association of two or more firms as partners will only be
accepted in exceptional circumstances.
5 ONE BID PER BIDDER PER WORK
Each Bidder shall submit only one Bid per contract. A Bidder who submits or participates in more than one bid
per contract will cause all the bids with the Bidder’s participation to be rejected.
6 COST OF BIDDING
The Bidder shall bear all costs associated with the preparation and submission of his Bid, and the Norwegian
Refugee Council shall not be responsible or liable for those costs, regardless of the conduct or outcome of the
NRC is obliged to ensure that its procurement decisions are clearly justified and documented and keeping within
the Donors mandatory principles. In that regard, full and on-the-spot access must be granted to representatives
of NRC, the Donor or any organization or person mandated by it, to premises belonging to NRC or its contractors.
The right to access shall include all documents and information necessary to assess, or audit the implementation
of the contract
8 OBTAINING AND COMPLETING BIDDING DOCUMENTS
8.1 Bidders who did not obtain the Bidding Document directly from the Norwegian Refugee Council will be
rejected during evaluation. Where a Bidding Document is obtained from the Norwegian Refugee Council
on a Bidder’s behalf, the Bidder’s name must be registered with the Norwegian Refugee Council at the
time of issue.
8.2 The Bidder is expected to examine all instructions, forms, terms, and specifications in the Bidding
Document. Failure to furnish all information or documentation required by the Bidding Document may
result in the rejection of the bid.
9 CLARIFICATION OF BIDDING DOCUM