Cash Transfer Services

Expression of Interest are invited for Cash Transfer Services Danish Refugee Council DRC No 99 F 3 U Aung Kain Lane Thanlwin Road Bahan Township Yangon Myanmar13 May 20Expression of Interest No EOI MMR RGN 2020 01Dear Sir Madam DRC is providing support to displacement affected communities in Rakhine Kachin and Northern Shan States of Myanmar in order to provide emergency response cover basic needs support durable solutions and prevent conflict This Expression of Interest EOI process is the first stage of a multi stage process DRC intends to distribute cash and or vouchers up to a value of 1 200 000 USD to our beneficiaries and incentive workers through one or more FINANCIAL SERVICE PROVIDERS FSPs to implement Cash and Voucher Assistance CVA CVA refers to all programmes where cash transfers or vouchers for goods or services are directly provided to recipients The FSPs passing the evaluation of the EOI will be invited to participate in a Request For Proposal RFP The overall goal of DRC s CVA is to provide assistance through the most adapted modality and delivery mechanism considering the specific constraint in each area of intervention and considering the specific objectives of each sector of intervention it also intends to provide choice and flexibility to beneficiaries for usage of cash as per their needs This will cover DRC s programme sectors Protection Economic Recovery Food security and Livelihood NFI Shelter WASH Humanitarian Mine Action HMA etc DRC seeks an EOI from different FSPs to provide their services in support of the implementation of DRC s CVA through the signing of a framework agreement for a period of 2 years renewable for 1 year Selected FSP s will be required to provide the most effective and efficient cash and or voucher delivery mechanisms in support of DRC s CVA Based on the outcome of the EOI DRC reserves the right to split the subsequent RFP into lots for different delivery mechanisms as well as sign framework agreements with multiple FSPs based on programmatic necessity Required options to deliver cash and or voucher to beneficiaries are as follows OPTION 1 Mobile money via Mobile Network Operators MNOs or banks OPTION 2 Bank accounts transfersDRC invites qualified FSPs to submit their EOI in respect of one or both of these options before the deadline as stipulated in the section below 1 EOI DETAILSThe EOI details are as follows Line Item Time date and 99 F 3 U Aung Kain Lane Thanlwin Road Bahan Township Yangon Myanmar1 Call for Expression of Interest published 13 May 202 Closing date for clarifications 22 May 20 5 00pm MMR time 3 Technical meeting skype 19 May 20 2 00pm MMR time 4 Closing date and time for receipt of EOI 27 May 20 4 00pm MMR time 5 EOI Opening Location DRC Yangon Myanmar 6 EOI Opening Date and time 29 May 20 11 00am MMR time 2 WHO SHOULD APPLY Any FSP providing one or several of the technical options fulfilling the administrative and programmatic criteria outlined in section V of this Call for EOI is encouraged to apply 3 QUERIES ABOUT THIS EOIFor queries on this EOI procedure and on technical aspects please contact the Head of Support Services HoSS DRC Myanmar on email address abdul jameel drc ngoAll questions regarding this EOI shall be submitted in writing to the above On the subject line please indicate the EOI number EOI responses shall not be sent to the above email All questions during the EOI period as well as the associated answers will be shared with all invited FSPs or for open Calls for Expression of Interest published at https drc ngo relief work procurement in drc 4 TECHNICAL MEETINGAn EOI technical meeting will be held using Skype on 19th May 2020 2 00 pm and will be hosted from the Yangon DRC Offices and all interested parties may participate To request the participation to this meeting please contact abdul jameel drc ngo no later than 18th May 1500 hrs The objective is twofold For DRC technical staff to give an overview of the requirements and expectations of the FSPs including types of contracts etc to be entered into To allow potential service providers the opportunity to further understand the DRC requirements and ask questions to clarify the programme and or the application process All questions and answers covered at the EOI technical meeting will be sent to all parties who attend the meeting and published at https drc ngo relief work procurement in drc A copy of the questions and answers can be requested from abdul jameel drc ngo All costs associated with attending the EOI technical meeting are on the individuals account 5 SELECTION CRITERIAThe intention of this Call for EOI is to shortlist potential suppliers that will be invited to an RFP where DRCwill request further details on the technical solutions from the respective bidders as well as a financialproposal In order to be invited to the RFP the bidders must pass all technical criteria listed in the Call forEOI both administrative and programmatic The following administrative pass fail criteria will be used to evaluate the bidder s ability to supportDRC s cash and voucher assistance AdministrativeCriteria Administrative Criteria description Required documentation to be submitted1 Legal status to operate in country Copy of the Company Registration CertificateCopy of Tax registration as required in generalor for the proposed delivery mechanism Mandatory2 Necessary approvals required bythe Government to operate cashand voucher activities Additional License Approval or Certificationfrom government or the central bank inrelevant country as required for the proposeddelivery mechanism Mandatory3 Compliance with countrylegislation on KYC Annex EOI Application Form for applicabledelivery option s Mandatory4 Minimum financial capacity tosupport DRC programmesBank Statement of Financial Standing orFinancial Audit Report for 3 years If applicable Mandatory5 Insert any other document asnecessary that may support yourapplicationProof of experience other certification etc Mandatory6 DRC Supplier Profile Registration Supplier Profile Registration FormMandatoryThe following programmatic pass fail criteria will also be used to evaluate the bidder s ability to supportDRC s cash and voucher assistance CVA ProgrammeCriteria Programme Criteria description Required documentation to be submitted1 At least 1 technical solution s type s ofcash and or voucher delivery mechanisms payment systems options provided asmentioned on page 1 Annex EOI Application Form forapplicable delivery option s 2 Coverage in at least 1 of the relevantgeographical States targeted by DRC s CVAoperationsAnnex EOI Application Form forapplicable delivery option s 3 Capacity to deliver a minimum volume of300 000 USD CVAAnnex EOI Application Form forapplicable delivery option s Please note that EOI submissions shall respond to all criteria or they may be disqualified 6 OTHER INFORMATIONIn addition to the above pass fail criteria FSPs must also provide additional information requested in therelevant Annex EOI Application Form pertaining to i Existing experience and competency in supportingdelivery of humanitarian cash and voucher assistance CVA in the country and states of programming Section F and ii data protection and management Section G 7 EOI SUBMISSIONYour EOI submission must contain the documents indicated above in section 5 SELECTION CRITERIA Annex Document Instructions 1 A EOI Application Form Complete ALL sections in full sign stamp andsubmitMandatory2 D Supplier Profile and Registration Complete ALL sections in full sign stamp andsubmitMandatory3 NA Copy of the Company RegistrationCertificateMandatory4 NA Copy of Tax registration asrequired in general or for theproposed delivery mechanism Mandatory5 NA Bank Statement or FinancialAuditMandatory previous 3 years 6 NA Any other document as necessarythat may support yourapplicationProof of experience other certification etc OptionalMandatoryFSPs that pass the Call for EOI and are invited for the RFP will be asked to submit their financial proposal Financial proposals should not be submitted with the EOI 7 1 Email submissionEOI submissions can be submitted by email to the following email addresses tender mmr drc ngoThis address should not be used for any other correspondence and questions to this address will not beanswered When submissions are emailed the following conditions shall be complied with The EOI number shall be inserted in the Subject Heading of the email Required documents shall be included as an attachment to the email in PDF JPEG TIF format orthe same type of files provided as a ZIP file Documents in MS Word or excel formats will resultin the submission being disqualified Email attachmentsshall not exceed 4MB otherwise the FSP shallsend his EOIresponse in multipleemails Failure to comply with the above may disqualify the EOI submission i DRC is not responsible for the failure of the Internet network server or any other hardware or software used by either the Bidder or DRC in the processing of emails ii DRC is not responsible for the non receipt of EOI submissions by email as part of the e Tendering process 7 2 Hard CopyHard copy EOI submissions shall be placed in a sealed envelope marked as follows Bids can be submitted in one of two ways hardcopy or electronically If the Biddersubmits a Bid in bothHardcopy and electronically DRC will choose the version that is the most advantageous to DRC

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