U006 Clinical Consultant Service

This Is A Combined Synopsis Solicitation For Commercial Items Prepared In Accordance With The Format In Far 12 6 As Supplemented With Additional Information Included In This Notice This Announcement Constitutes The Only Solicitation Quotes Are Being Requested And A Written Solicitation Will Not Be Issued Solicitation Number 36C25720q0533 Is Issued As A Request For Quotation Rfq The Solicitation Document And Incorporated Provisions And Clauses Are Those In Effect Through Federal Acquisition Circular Naics Code 611710 And Size Standard Is 16 5M Introduction The Government Intends To Award A Firm Fixed Price Base With Four Option Year Renewal Contract Based On This Solicitation Of Services The Contractor Shall Implement Techniques To Improve Patients Perception Of Care As Evidenced By The Va Survey Of Healthcare Experiences Shep And Va Strategic Analytics For Improvement And Learning Sail Performance Measures And Improve Employee Satisfaction As Evidenced By Reduced Turnover And Improved All Employee Engagement Survey Aes As Outlined Within The Statement Of Work Place S Of Performance Department Of Veterans Affairs Medical El Paso Health Care System 5001 North Piedra Street El Paso Tx 79930 Type Of Contract A Firm Fixed Price Period Of Performance Base Year May 15 2020 May 14 2021 Option Year 1 May 15 2021 May 14 2022 Option Year 2 May 15 2022 May 14 2023 Option Year 3 May 15 2023 May 14 2024 Option Year 4 May 15 2024 May 14 2025 The Full Text Of Far Provisions Or Clauses May Be Accessed Electronically At Http Acquisition Gov Comp Far Index Html The Following Solicitation Clauses And Provisions Apply To This Acquisition Far 52 212 1 Instructions To Offerors Commercial Items Oct 2018 52 204 7 System For Award Management Oct 2018 52 204 16 Commercial And Government Entity Code Reporting Jul 2016 52 216 1 Type Of Contract Apr 1984 852 209 70 Organizational Conflicts Of Interest Jan 2008 852 270 1 Representatives Of Contracting Officers Jan 2008 Far 52 212 3 Offerors Representations And Certifications Commercial Items Oct 2018 Offerors Must Complete Annual Representations And Certifications Electronically Via The System For Award Management Sam Website Located At Https Www Sam Gov Portal In Accordance With Far 52 212 3 Offerors Representations And Certifications Commercial Items If Paragraph J Of The Provision Is Applicable A Written Submission Is Required Far 52 212 4 Contract Terms And Conditions Commercial Items Oct 2018 Addenda To Far 52 212 4 Attached 52 204 13 System For Award Management Maintenance Oct 2018 52 217 8 Option To Extend Services The Government May Require Continued Performance Of Any Services Within The Limits And At The Rates Specified In The Contract These Rates May Be Adjusted Only As A Result Of Revisions To Prevailing Labor Rates Provided By The Secretary Of Labor The Option Provision May Be Exercised More Than Once But The Total Extension Of Performance Hereunder Shall Not Exceed 6 Months The Contracting Officer May Exercise The Option By Written Notice To The Contractor Within 60 Days End Of Clause Except When It Is Determined In Accordance With Far 17 206 B Not To Be In The Government S Best Interests The Government Will Evaluate Offers For Award Purposes By Adding The Total Price For All Options To The Total Price For The Basic Requirement This Includes Options Under Far 52 217 8 Option To Extend Services Which Applies To This Solicitation Evaluation Of Options Under Far 52 217 8 Will Be Accomplished By Using The Prices Offered For The Last Option Period To Determine The Price For A 6 Month Option Period Which Will Be Added To The Base And Other Option Years To Arrive At The Total Price Evaluation Of Options Will Not Obligate The Government To Exercise The Option S 52 217 9 Option To Extend The Term Of The Contract 52 232 19 Availability Of Funds For The Next Fiscal Year 52 232 40 Providing Accelerated Payments To Small Business Subcontractors Dec 2013 852 203 70 Commercial Advertising May 2008 852 219 10 Va Notice Of Total Service Disabled Veteran Owned Small Business Set Aside Jul 2016 Deviation 852 219 11 Va Notice Of Total Veteran Owned Small Business Set Aside Jul 2016 Deviation 852 219 74 Limitations On Subcontracting Monitoring And Compliance Jul 2018 Deviation A This Solicitation Includes Vaar 852 219 10 Va Notice Of Total Service Disabled Veteran Owned Small Business Set Aside Vaar 852 219 11 Va Notice Of Total Veteran Owned Small Business Set Aside And Far 52 219 6 Notice Of Total Small Business Set Aside B Accordingly Any Contract Resulting From This Solicitation Is Subject To The Limitation On Subcontracting Requirements In 13 Cfr 125 6 The Contractor Is Advised That In Performing Contract Administration Functions The Contracting Officer May Use The Services Of A Support Contractor S Retained By Va To Assist In Assessing The Contractor S Compliance With The Limitations On Subcontracting Or Percentage Of Work Performance Requirements Specified In The Clause To That End The Support Contractor S May Require Access To Contractor S Offices Where The Contractor S Business Records Or Other Proprietary Data Are Retained And To Review Such Business Records Regarding The Contractor S Compliance With This Requirement C All Support Contractors Conducting This Review On Behalf Of Va Will Be Required To Sign An Information Protection And Non Disclosure And Disclosure Of Conflicts Of Interest Agreement To Ensure The Contractor S Business Records Or Other Proprietary Data Reviewed Or Obtained In The Course Of Assisting The Contracting Officer In Assessing The Contractor For Compliance Are Protected To Ensure Information Or Data Is Not Improperly Disclosed Or Other Impropriety Occurs D Furthermore If Va Determines Any Services The Support Contractor S Will Perform In Assessing Compliance Are Advisory And Assistance Services As Defined In Far 2 101 Definitions The Support Contractor S Must Also Enter Into An Agreement With The Contractor To Protect Proprietary Information As Required By Far 9 505 4 Obtaining Access To Proprietary Information Paragraph B The Contractor Is Required To Cooperate Fully And Make Available Any Records As May Be Required To Enable The Contracting Officer To Assess The Contractor S Compliance With The Limitations On Subcontracting Or Percentage Of Work Performance Requirement 852 232 72 Electronic Submission Of Payment Requests Nov 2018 852 237 70 Contractor Responsibilities Apr 1984 Far 52 212 5 Contract Terms And Conditions Required To Implement Statutes Or Executive Orders Jan 2019 The Following Subparagraphs Of Far 52 212 5 Are Applicable 52 204 10 Reporting Executive Compensation Amp First Tier Subcontract Awards Oct 2018 52 204 14 Service Contract Reporting Requirements 52 209 6 Protecting The Government S Interest When Subcontracting With Contractors Debarred Suspended Or Proposed For Debarment Oct 2015 52 219 3 Notice Of Hubzone Set Aside Or Sole Source Award Nov 2011 52 219 6 Notice Of Total Small Business Set Aside Nov 2011 52 219 13 Notice Of Set Aside Of Orders Nov 2011 52 219 27 Notice Of Service Disabled Veteran Owned Small Business Set Aside Nov 2011 52 219 28 Post Award Small Business Program Rerepresentation Jul 2013 52 222 3 Convict Labor June 2003 52 222 21 Prohibition Of Segregated Facilities Apr 2015 52 222 26 Equal Opportunity Sept 2016 52 222 35 Equal Opportunity For Veterans Oct 2015 52 222 36 Equal Opportunity For Workers With Disabilities Jul 2014 52 222 37 Employment Reports On Veterans Feb 2016 52 222 50 Combating Trafficking In Persons Jan 2019 52 223 18 Encouraging Contractor Policies To Ban Text Messaging While Driving Aug 2011 52 225 13 Restrictions On Certain Foreign Purchases June 2008 52 232 33 Payment By Electronic Funds Transfer System For Award Management Oct 2018 52 242 5 Payments To Small Business Subcontractors Jan 2017 52 222 41 Service Contract Labor Standards Aug 2018 52 222 42 Statement Of Equivalent Rates For Federal Hires May 2014 52 222 55 Minimum Wages Under Executive Order 13658 Dec 2015 52 222 62 Paid Sick Leave Under Executive Order 13706 Jan 2017 52 217 8 Option To Extend Services The Government May Require Continued Performance Of Any Services Within The Limits And At The Rates Specified In The Contract These Rates May Be Adjusted Only As A Result Of Revisions To Prevailing Labor Rates Provided By The Secretary Of Labor The Option Provision May Be Exercised More Than Once But The Total Extension Of Performance Hereunder Shall Not Exceed 6 Months The Contracting Officer May Exercise The Option By Written Notice To The Contractor Within 60 Days End Of Clause Except When It Is Determined In Accordance With Far 17 206 B Not To Be In The Government S Best Interests The Government Will Evaluate Offers For Award Purposes By Adding The Total Price For All Options To The Total Price For The Basic Requirement This Includes Options Under Far 52 217 8 Option To Extend Services Which Applies To This Solicitation Evaluation Of Options Under Far 52 217 8 Will Be Accomplished By Using The Prices Offered For The Last Option Period To Determine The Price For A 6 Month Option Period Which Will Be Added To The Base And Other Option Years To Arrive At The Total Price Evaluation Of Options Will Not Obligate The Government To Exercise The Option S End Of Addendum 52 204 24 Representation Regarding Certain Telecommunications And Video Surveillance Services Or Equipment Representation Regarding Certain Telecommunications And Video Surveillance Services Or Equipment Aug 2019 A Definitions As Used In This Provision Covered Telecommunications Equipment Or Services Critical Technology And Substantial Or Essential Component Have The Meanings Provided In Clause 52 204 25 Prohibition On Contracting For Certain Telecommunications And Video Surveillance Services Or Equipment B Prohibition Section 889 A 1 A Of The John S Mccain National Defense Authorization Act For Fiscal Year 2019 Pub L 115 232 Prohibits The Head Of An Executive Agency On Or After August 13 2019 From Procuring Or Obtaining Or Extending Or Renewing A Contract To Procure Or Obtain Any Equipment System Or Service That Uses Covered Telecommunications Equipment Or Services As A Substantial Or Essential Component Of Any System Or As Critical Technology As Part Of Any System Contractors Are Not Prohibited From Providing 1 A Service That Connects To The Facilities Of A Third Party Such As Backhaul Roaming Or Interconnection Arrangements Or 2 Telecommunications Equipment That Cannot Route Or Redirect User Data Traffic Or Permit Visibility Into Any User Data Or Packets That Such Equipment Transmits Or Otherwise Handles C Representation The Offeror Represents That It Will Will Not Provide Covered Telecommunications Equipment Or Services To The Government In The Performance Of Any Contract Subcontract Or Other Contractual Instrument Resulting From This Solicitation D Disclosures If The Offeror Has Responded Affirmatively To The Representation In Paragraph C Of This Provision The Offeror Shall Provide The Following Information As Part Of The Offer 1 All Covered Telecommunications Equipment And Services Offered Include Brand Model Number Such As Original Equipment Manufacturer Oem Number Manufacturer Part Number Or Wholesaler Number And Item Description As Applicable 2 Explanation Of The Proposed Use Of Covered Telecommunications Equipment And Services And Any Factors Relevant To Determining If Such Use Would Be Permissible Under The Prohibition In Paragraph B Of This Provision 3 For Services The Entity Providing The Covered Telecommunications Services Include Entity Name Unique Entity Identifier And Commercial And Government Entity Cage Code If Known And 4 For Equipment The Entity That Produced The Covered Telecommunications Equipment Include Entity Name Unique Entity Identifier Cage Code And Whether The Entity Was The Oem Or A Distributor If Known End Of Clause 52 204 25 Prohibition On Contracting For Certain Telecommunications And Video Surveillance Services Or Equipment Prohibition On Contracting For Certain Telecommunications And Video Surveillance Services Or Equipment Aug 2019 A Definitions As Used In This Clause Covered Foreign Country Means The People S Republic Of China Covered Telecommunications Equipment Or Services Means 1 Telecommunications Equipment Produced By Huawei Technologies Company Or Zte Corporation Or Any Subsidiary Or Affiliate Of Such Entities 2 For The Purpose Of Public Safety Security Of Government Facilities Physical Security Surveillance Of Critical Infrastructure And Other National Security Purposes Video Surveillance And Telecommunications Equipment Produced By Hytera Communications Corporation Hangzhou Hikvision Digital Technology Company Or Dahua Technology Company Or Any Subsidiary Or Affiliate Of Such Entities 3 Telecommunications Or Video Surveillance Services Provided By Such Entities Or Using Such Equipment Or 4 Telecommunications Or Video Surveillance Equipment Or Services Produced Or Provided By An Entity That The Secretary Of Defense In Consultation With The Director Of National Intelligence Or The Director Of The Federal Bureau Of Investigation Reasonably Believes To Be An Entity Owned Or Controlled By Or Otherwise Connected To The Government Of A Covered Foreign Country Critical Technology Means 1 Defense Articles Or Defense Services Included On The United States Munitions List Set Forth In The International Traffic In Arms Regulations Under Subchapter M Of Chapter I Of Title 22 Code Of Federal Regulations 2 Items Included On The Commerce Control List Set Forth In Supplement No 1 To Part 774 Of The Export Administration Regulations Under Subchapter C Of Chapter Vii Of Title 15 Code Of Federal Regulations And Controlled I Pursuant To Multilateral Regimes Including For Reasons Relating To National Security Chemical And Biological Weapons Proliferation Nuclear Nonproliferation Or Missile Technology Or Ii For Reasons Relating To Regional Stability Or Surreptitious Listening 3 Specially Designed And Prepared Nuclear Equipment Parts And Components Materials Software And Technology Covered By Part 810 Of Title 10 Code Of Federal Regulations Relating To Assistance To Foreign Atomic Energy Activities 4 Nuclear Facilities Equipment And Material Covered By Part 110 Of Title 10 Code Of Federal Regulations Relating To Export And Import Of Nuclear Equipment And Material 5 Select Agents And Toxins Covered By Part 331 Of Title 7 Code Of Federal Regulations Part 121 Of Title 9 Of Such Code Or Part 73 Of Title 42 Of Such Code Or 6 Emerging And Foundational Technologies Controlled Pursuant To Section 1758 Of The Export Control Reform Act Of 2018 50 U S C 4817 Substantial Or Essential Component Means Any Component Necessary For The Proper Function Or Performance Of A Piece Of Equipment System Or Service B Prohibition Section 889 A 1 A Of The John S Mccain National Defense Authorization Act For Fiscal Year 2019 Pub L 115 232 Prohibits The Head Of An Executive Agency On Or After August 13 2019 From Procuring Or Obtaining Or Extending Or Renewing A Contract To Procure Or Obtain Any Equipment System Or Service That Uses Covered Telecommunications Equipment Or Services As A Substantial Or Essential Component Of Any System Or As Critical Technology As Part Of Any System The Contractor Is Prohibited From Providing To The Government Any Equipment System Or Service That Uses Covered Telecommunications Equipment Or Services As A Substantial Or Essential Component Of Any System Or As Critical Technology As Part Of Any System Unless An Exception At Paragraph C Of This Clause Applies Or The Covered Telecommunication Equipment Or Services Are Covered By A Waiver Described In Federal Acquisition Regulation 4 2104 C Exceptions This Clause Does Not Prohibit Contractors From Providing 1 A Service That Connects To The Facilities Of A Third Party Such As Backhaul Roaming Or Interconnection Arrangements Or 2 Telecommunications Equipment That Cannot Route Or Redirect User Data Traffic Or Permit Visibility Into Any User Data Or Packets That Such Equipment Transmits Or Otherwise Handles D Reporting Requirement 1 In The Event The Contractor Identifies Covered Telecommunications Equipment Or Services Used As A Substantial Or Essential Component Of Any System Or As Critical Technology As Part Of Any System During Contract Performance Or The Contractor Is Notified Of Such By A Subcontractor At Any Tier Or By Any Other Source The Contractor Shall Report The Information In Paragraph D 2 Of This Clause To The Contracting Officer Unless Elsewhere In This Contract Are Established Procedures For Reporting The Information In The Case Of The Department Of Defense The Contractor Shall Report To The Website At Https Dibnet Dod Mil For Indefinite Delivery Contracts The Contractor Shall Report To The Contracting Officer For The Indefinite Delivery Contract And The Contracting Officer S For Any Affected Order Or In The Case Of The Department Of Defense Identify Both The Indefinite Delivery Contract And Any Affected Orders In The Report Provided At Https Dibnet Dod Mil 2 The Contractor Shall Report The Following Information Pursuant To Paragraph D 1 Of This Clause I Within One Business Day From The Date Of Such Identification Or Notification The Contract Number The Order Number S If Applicable Supplier Name Supplier Unique Entity Identifier If Known Supplier Commercial And Government Entity Cage Code If Known Brand Model Number Original Equipment Manufacturer Number Manufacturer Part Number Or Wholesaler Number Item Description And Any Readily Available Information About Mitigation Actions Undertaken Or Recommended Ii Within 10 Business Days Of Submitting The Information In Paragraph D 2 I Of This Clause Any Further Available Information About Mitigation Actions Undertaken Or Recommended In Addition The Contractor Shall Describe The Efforts It Undertook To Prevent Use Or Submission Of Covered Telecommunications Equipment Or Services And Any Additional Efforts That Will Be Incorporated To Prevent Future Use Or Submission Of Covered Telecommunications Equipment Or Services E Subcontracts The Contractor Shall Insert The Substance Of This Clause Including This Paragraph E In All Subcontracts And Other Contractual Instruments Including Subcontracts For The Acquisition Of Commercial Items End Of Clause 52 233 2 Service Of Protest Sep 2006 Protests As Defined In Section 33 101 Of The Federal Acquisition Regulation That Are Filed Directly With An Agency And Copies Of Any Protests That Are Filed With The Government Accountability Office Gao Shall Be Served On The Contracting Officer Addressed As Follows By Obtaining Written And Dated Acknowledgment Of Receipt From Hand Carried Address Department Of Veterans Affairs Vamc 688 Chief Contracting 90C 50 Irving Street Nw Washington Dc 20422 Mailing Address Department Of Veterans Affairs Vamc 688 Chief Contracting 90C 50 Irving Street Nw Washington Dc 20422 B The Copy Of Any Protest Shall Be Received In The Office Designated Above Within One Day Of Filing A Protest With The Gao End Of Provision Vaar 852 233 70 Protest Content Alternative Dispute Resolution Oct 2018 A Any Protest Filed By An Interested Party Shall 1 Include The Name Address Fax Number Email And Telephone Number Of The Protester 2 Identify The Solicitation And Or Contract Number 3 Include An Original Signed By The Protester Or The Protester S Representative And At Least One Copy 4 Set Forth A Detailed Statement Of The Legal And Factual Grounds Of The Protest Including A Description Of Resulting Prejudice To The Protester And Provide Copies Of Relevant Documents 5 Specifically Request A Ruling Of The Individual Upon Whom The Protest Is Served 6 State The Form Of Relief Requested And 7 Provide All Information Establishing The Timeliness Of The Protest B Failure To Comply With The Above May Result In Dismissal Of The Protest Without Further Consideration C Bidders Offerors And Contracting Officers Are Encouraged To Use Alternative Dispute Resolution Adr Procedures To Resolve Protests At Any Stage In The Protest Process If Adr Is Used The Department Of Veterans Affairs Will Not Furnish Any Documentation In An Adr Proceeding Beyond What Is Allowed By The Federal Acquisition Regulation End Of Provision Vaar 852 233 71 Alternate Protest Procedure Oct 2018 A As An Alternative To Filing A Protest With The Contracting Officer An Interested Party May File A Protest By Mail Or Electronically With Executive Director Office Of Acquisition And Logistics Risk Management And Compliance Service 003A2c Department Of Veterans Affairs 810 Vermont Avenue Nw Washington Dc 20420 Or Email Edprotests Va Gov B The Protest Will Not Be Considered If The Interested Party Has A Protest On The Same Or Similar Issue S Pending With The Contracting Officer End Of Provision Please Note The Correct Mailing Information For Filing Alternate Protests Is As Follows Deputy Assistant Secretary For Acquisition And Logistics Risk Management Team Department Of Veterans Affairs 810 Vermont Avenue N W Washington Dc 20420 Or For Solicitations Issued By The Office Of Construction And Facilities Management Director Office Of Construction And Facilities Management 811 Vermont Avenue N W Washington Dc 20420 Required Registration With Contractor Performance System Cpars As Prescribed In Federal Acquisition Regulation Far Part 42 15 The Department Of Veterans Affairs Va Evaluates Contractor Past Performance On All Contracts That Exceed 100 000 And Shares Those Evaluations With Other Federal Government Contract Specialists And Procurement Officials The Far Requires That The Contractor Be Provided An Opportunity To Comment On Past Performance Evaluations Prior To Each Report Closing To Fulfill This Requirement Va Uses An Online Database The Contractor Performance System Cpars Which Is Maintained By The National Institutes Of Health Nih The Cps Database Information Is Shared With The Past Performance Information Retrieval System Ppirs Database Which Is Available To All Federal Agencies Each Contractor Whose Contract Award Is Estimated To Exceed 100 000 00 Is Required To Register With The Nih Cps Database At The Following Web Address Http Www Cpars Gov Training And Help In Registering Can Be Obtained By Contacting The Point Of Contact Information Listed At This Website And The Hyper Link For Training Or By Phone At 207 438 1690 For Contracts With A Period Of One Year Or Less The Contracting Officer Will Perform A Single Evaluation When The Contract Is Complete For Contracts Exceeding One Year The Contracting Officer Will Evaluate The Contractor S Performance Annually Interim Reports Will Be Filed Each Year Until The Last Year Of The Contract When The Final Report Will Be Completed The Report Shall Be Assigned In Cps To The Contractor S Designated Representative For Comment The Contractor Representative Will Have Thirty Days To Submit Any Comments And Re Assign The Report To The Va Contracting Officer The Duncan Hunter National Defense Authorization Act Of 2009 Public Law 110 417 Was Enacted On October 14 2008 Section 872 Of This Act Required The Development And Maintenance Of An Information System That Contains Specific Information On The Integrity And Performance Of Covered Federal Agency Contractors And Grantees The Federal Awardees Performance And Integrity Information System Fapiis Were Developed To Address These Requirements Fapiis Is A Distinct Application That Is Accessed Through The Past Performance Information System Ppirs And Is Available To Federal Acquisition Professionals For Their Use In Award And Responsibility Determinations Fapiis Provides Users Access To Integrity And Performance Information From The Fapiis Reporting Module In The Contractor Performance Assessment Reporting System Cpars Proceedings Information From The Central Contractor Registration Ccr Database And Suspension Disbarment Information From The Excluded Parties List System Epls Submission Of Quote Far 52 212 1 Instructions To Offerors Commercial Items The Offeror Shall Submit Their Quote On Company Letterhead And Shall Include Unit Price Overall Total Price Name Address And Telephone Number Of The Offeror Firm s Duns And Orca Document In Sam At Www Sam Gov Complete Copy Of 52 212 3 Offerors Representations And Certifications Commercial Items And Orca Document The Offeror Shall Provide Sufficient Evidence That They Possess Adequate Resources Capability Experience Responsibility And Integrity To Meet The Technical Capabilities To Comply With The Requirements Of The Resulting Contract The Offeror Shall Meet The Limitation In Subcontracting Clause The Subcontract O Vendor Must Be Similarly Situated In The Same The Offeror Shall Outline How They Will Be In Agreeance Compliance With The Limitations On Subcontracting Requirements In 13 Cfr 125 6 Any Quotes Using Subcontractors Or Teaming Partners To Perform Any Part Of The Work Must Show The Subcontractor Or Teaming Partner To Be Similarly Situated As The Prime A Similarly Situated Subcontractors Or Teaming Partners Is A Company Who Has The Same Size Standard And Naics Code As The Prime Offeror Vendor Similarly Situated Entity Is A Subcontractor That Has The Same Small Business Program Status As The Prime Contractor This Means That For A Hubzone Requirement A Subcontractor That Is A Qualified Hubzone Small Business Concern For A Small Business Set Aside Partial Set Aside Or Reserve A Subcontractor That Is A Small Business Concern For A Sdvo Small Business Requirement A Subcontractor That Is A Self Certified Sdvo Sbc For An 8 A Requirement A Subcontractor That Is An 8 A Certified Program Participant For A Wosb Or Edwosb Contract A Subcontractor That Has Complied With The Requirements Of Part 127 In Addition To Sharing The Same Small Business Program Status As The Prime Contractor A Similarly Situated Entity Must Also Be Small For The Naics Code That The Prime Contractor Assigned To The Subcontract The Subcontractor Will Perform Quote Submission Instructions And Evaluations Evaluation Of Quotes Will Be Conducted Using Simplified Acquisition Procedures In Accordance With Far 13 106 2 Evaluation Of Quotes The Government Intends To Award One Contract Resulting From This Solicitation Please Read Each Section Below Carefully For The Submittals And Information Required As Part Of The Evaluation Failure To Provide The Requested Information Below Shall Be Considered Non Compliant And Your Quote Could Be Removed From The Evaluation Process Offeror Quotes Shall Be Evaluated Under Far 13 106 2 B 3 Comparative Evaluation Therefore The Government Is Not Obligated To Determine A Competitive Range Conduct Discussions With All Contractors Solicit Final Revised Quotes And Use Other Techniques Associated With Far Part 15 The Contracting Techniques Associated With Far Part 15 Are Not Mandatory The Government Shall Award A Contract Resulting From This Solicitation To The Responsible Offeror Whose Offer Conforming To The Solicitation Shall Be Most Advantageous To The Government Price And Other Factors Considered The Following Factors Shall Be Used To Evaluate Offers Price Follow These Instructions Offeror Shall Complete The Price Schedule With Offerors Proposed Contract Line Item Prices Inserted In Appropriate Spaces Ensure Your Representations And Certifications Are Complete In The System For Award Management Sam Https Www Sam Gov Otherwise You Will Need To Fill Out Solicitation Clause 52 212 3 Offeror Representation And Certifications Commercial Items And Submit With The Quote Federal Acquisition Regulations Require That Federal Contractors Register In The Sam Database At Http Www Sam Gov And Enter All Mandatory Information Into The System Award Cannot Be Made Until The Contractor Has Registered Offerors Are Encouraged To Ensure That They Are Registered In Sam Prior To Submitting Their Quotation Past Performance Provide 3 References Of Work Similar In Scope And Size With The Requirement Detailed In The Statement Of Work References Must Include Contact Information Brief Description Of The Work Completed And Contract If Relevant References May Be Checked By The Contracting Officer To Ensure Your Company Is Capable Of Performing The Statement Of Work The Government Also Reserves The Right To Obtain Information For Use In The Evaluation Of Past Performance From Any And All Sources The Contracting Officer May Also Use Information Available In The Past Performance Retrieval System Ppirs When Evaluating Contractor Past Performance The Contracting Will Review Ppirs For Offerors For The Last 3 Years If No Past Performance Is Available In Ppirs It Will Be Considered Acceptable And Or Neutral Technical The Offeror S Quote Offer Shall Be Evaluated To Determine If The Organization Has The Experience And Capabilities To Provide The Requested Services Iaw The Performance Work Statement In A Timely Efficient Manner Contractor Shall Provide Their Relevant Experience And Approach To Meet All Requirements Stated In The Performance Work Statement Certifications Qualifications The Offeror S Quote Offer Shall Provide Certifications Qualifications For Relevant To Providing Clinical Consultant Services As Outlined In The Performance Work Statement Quote Submission Instructions And Evaluations Rfq Question Submission Questions Must Be Received No Later Than May 2 2020 At 11 59Pm Cst Email Your Questions Directly To Danised Burt Va Gov The Subject Line Must Specify Rfq 36C25720q0533 Questions There Will Be No Automated Email Notification Of Receipt Of Questions An Amendment Modification To The Solicitation Will Be Posted To Fbo Answering All Questions Submitted Rfq Quote Submission Quotes Offers Must Be Received No Later Than Monday April 27 2020 11 59Pm Cst Email Your Quote Directly To Danised Burt Va Gov The Subject Line Must Specify Rfq 36C25720q00533 Quotes Offers There Will Be No Automated Email Notification Of Receipt Of Quotes All Quotes Received Without Requested Documentation Will Not Be Considered Quote Should Be Broken Down As Follows Price Cost Schedule Item Information Base Period May 15 2020 May 14 2021 Clin Description Estimated Quantity Unit Unit Price Total Price 0001 Clinical Consultant Services For The El Paso Vamc 12 Months Total Option Period 1 May 15 2021 May 14 2022 Clin Description Estimated Quantity Unit Unit Price Total Price 1001 Clinical Consultant Services For The El Paso Vamc 12 Months Total Option Period 2 May 15 2022 May 14 2023 Clin Description Estimated Quantity Unit Unit Price Total Price 2001 Clinical Consultant Services For The El Paso Vamc 12 Months Total Option Period 3 May 15 2023 May 14 2024 Clin Description Estimated Quantity Unit Unit Price Total Price 2001 Clinical Consultant Services For The El Paso Vamc 12 Months Total Option Period 4 May 15 2024 May 14 2025 Clin Description Estimated Quantity Unit Unit Price Total Price 2001 Clinical Consultant Services For The El Paso Vamc 12 Months Total Total Value El Paso Veterans Affairs Health Care System Epvahcs Cultural Transformation Services Performance Work Statement Pws 1 0 Description Of Services L The Overall Objective Is To Transform El Paso Va Health Care System Epvahcs Into A High Performing Organization That Consistently Provides Safe Efficient Effective Veteran Centered Care And Whose Employees Are High Performing Team Players Who Enjoy Working In The Organization Epvahcs S Need For Cultural Transformation Includes Elevating Leadership Skills Providing Executive Coaching And Improving Accountability Communication And Employee Engagement The Contractor Shall Provide Organization Transformation Services For Epvahcs And Its Associated Facilities The Contractor Shall Demonstrate Requisite Experience In Coaching And Training Comparably Sized Medical Facilities Additionally The Contractor Shall Include Statistically Proven Techniques Processes And Supporting Tools Templates That Produce Sustained Methods Of Accountability Achieve Better Operational Efficiency Clinical Outcomes And Reduce Process Outcome Variability Clinical And Administrative The Contractor Should Have Experience Training Other Va Medical Centers On Communication Tactics Like The Patient Communication Tactic Acknowledge Introduce Duration Explanation And Thank You Process The Contractor Shall Provide Documentation Supporting The Effectiveness Of Its Techniques Facility Deliverables Title Format Calendar Days After Co Start El Paso Medical Center Located At 5001 N Piedras St El Paso Tx 79930 And The El Paso Out Patient Clinics 100 Staff Members Epvahcs Providers Will Be Trained Classroom Style Training With Education Handouts Provided By The Vendor And Possible Use Of Projector Flip Chart And Other Education Tools Deemed By The Vendor Six Sessions A Year El Paso Medical Center Located At 5001 N Piedras St El Paso Tx 79930 And The El Paso Out Patient Clinics 100 Epvahcs Leaders Staff Managers Supervisors Department Heads Section Chiefs Assistance And Associate Directors Will Be Trained Classroom Style Training With Education Handouts Provided By The Vendor And Possible Use Of Projector Flip Chart And Other Education Tools Deemed By The Vendor Six Sessions A Year El Paso Medical Center Located At 5001 N Piedras St El Paso Tx 79930 And The El Paso Out Patient Clinics Train The Trainer Session Of 30 Employees Classroom Style Training With Education Handouts Provided By The Vendor And Possible Use Of Projector Flip Chart And Other Education Tools Deemed By The Vendor Two Sessions A Year The Contractor Shall Implement Techniques To Improve Patients Perception Of Care As Evidenced By The Va Survey Of Healthcare Experiences Shep And Va Strategic Analytics For Improvement And Learning Sail Performance Measures And Improve Employee Satisfaction As Evidenced By Reduced Turnover And Improved All Employee Engagement Survey Aes Results The Contractor Shall Implement Techniques To Increase Physician Satisfaction Enhance Doctor Communication And Reduce Provider Burnout L The Contractor Shall Conduct An Initial Baseline Evaluation And Assessment Of El Paso Va Health Care System Epvahcs That Will Identify Epvahcs Strengths And Opportunities For Improvement This Assessment Should Include National Leadership Benchmarks This Assessment Should Be Released From The Director s Office And Completed By All Levels Of Epvahcs Leadership Structure The Contractor Shall Deliver The Results Of The Assessment Via An In Person Presentation To The Director And Facility Leadership The Contractor Should Subsequently Guide The Leadership Group Through A Discussion Of Recommended Next Steps 2 Following The Baseline Assessment The Contractor Shall Conduct Quarterly Follow Up Assessments In Comparison To The Baseline Evaluation And Assessment To Validate Progress Toward The Organization s Objectives Baseline And Quarterly Follow Up Assessments Will Assess Alignment Of Leaders Actions To Improve Sail Aes And Shep Scores With Trending Current Level Of Accountability Among Leaders And Trends Progress Of Training And Improvements In Customer Service And Leadership Skills 3 The Contractor Shall Conduct A Standardized Monthly Support Meeting To Provide Epvahcs Leadership Coaching Teaching And Mentoring Either In Person Virtually Or A Combination Of Both The Contractor Shall Develop And Deliver Quarterly Training Seminars To Epvahcs Leaders And Staff Designed To Provide Hands On Learning Opportunities To Supplement The In Person And Virtual Coaching The Contractor Shall Work With A Team Of Epvahcs Leaders To Customize Curricula For Each Quarterly Training The Curricula Will Include But Not Limited To Leader Accountability Plans Focused Leader Rounding Leading Best Practices To Improve Patient Communication Leadership Training Will Be Provided To Up To 600 Leaders At Epvahcs Up To100 Leaders Will Be Trained In A Single Session Actual Number Of Participants To Be Mutually Agreed Upon By Epvahcs And The Contractor After The Initial Assessment The Contractor Shall Provide And Implement An Established Robust Automated Web Based Rounding Tool For Use By All Leaders This Tool Must Provide Templates For Hourly And Other Veteran Centric Rounding Techniques Templates For Rounding On Employees Library Of Tactics And Templates For Enhancing Patient Safety And Quality Tracking And Reporting Capacity For Customization Allowing Instantaneous Immediate Creation Of Custom Templates And Stoplight Reports The Contractor Shall Provide And Implement A Web Based Leader Accountability Tool Capable Of Delivering Real Time Reports This Tool Must Allow Epvahcs Leaders To Enter Access And Share Goals And Progress Data Transparently And Efficiently The Contractor Shall Also Establish An Accountability Implementation Team Comprised Of Epvahcs Leaders This Tool Must Contain Functions That Establish Weighted Measurable Goals For Leaders Enable Quarterly Action Planning Facilitate Monthly Support Meeting Discussions Validate The Efficacy Of Action Planning The Contractor Shall Provide Onsite Coaching Visits The Contractor Will Have Coaches And Mentors Available With Specific Operational Expertise And Demonstrable Prior Experience In Leadership Best Practices Communication Templates To Improve Patient Employee Trust Shift Pass Down Protocols To Ensure Smooth Transition Between Shifts Cultural Change Change Management Employee Engagement Physician Engagement Hospital Consumer Assessment Of Healthcare Providers And Systems Hcahps Improvement Leader Development Executive Coaching Executive Rounding And Quality Improvement Coaches And Mentors Must Have Expertise On Developing Shared Governance Standards Such As Increased Engagement Retention And Autonomy Driving Toward Action By Setting And Owning Goal Reducing Variability And Optionality To Drive Cultures Of Zero Harm And Building A Culture Based On Doing Purpose Driven Work The Contractor Shall Provide Annual Training Via An On Site Education Session For Nurses These Forums Must Include Role Playing Workshops To Demonstrate And Validate Industry Leading Practices The Contractor Must Consult With Epvahcs Nurse And Executive Leadership To Ensure The Curriculum For These Forums Includes Process Improvement And Development Of Consistency And Standardization Across Staff The Contractor Shall Provide An Educational Forum Designed To Bring Physician Leaders The Next Level The Contractor Shall Provide Physician Leader Development Across A Twelve Month Period Available Topics Must Include But Not Be Limited To Goals And Action Planning Rounding On Providers Behavior Based Peer Interviewing Code Of Conduct Versus Compact Reward And Recognition Teamwork Personal Communication Emotional Intelligence Performance Conversations And Providing Feedback Reducing Patient Anxiety Through Communication Change Management Dyad Leadership And Reducing Provider Burnout The Program Must Be Led By Physician Experts And Must Include Skill Development Sessions And Workshops Regular Coaching Calls And Monthly Exercises Skill Validation And Certification For The Duration Of The Period Of Performance The Contractor Must Provide Epvahcs With An Online Catalog Of Best Practices Tools Workbooks Books And Other Resources That Have Been Harvested Tested And Refined From Other Healthcare Organizations Throughout The Period Of Performance The Contractor Shall Provide Access To All Epvahcs Leaders The Leadership Development And Automated Accountability Systems Tools Publications Video And Online Resources Required To Achieve And Sustain The Desired Outcomes The Contractor Must Be Able To Provide Epvahcs With Leading Best Practices From Industry Physician And Employee Engagement Arenas Performance Measures Contractor s Baseline Assessment Shall Be Used To Assess Progress Achieved Over Time Quarterly Contractor Shall Provide Metrics On Number Of Staff Trained And A Summary Of An End Of Training Questionnaires Provided To Staff Who Were Trained That Quarter This Questionnaire Should Discuss Perceived Usefulness Of Training Quality Of Instruction Applicability To The Workplace And Suggested Changes To The Training For Next Quarter Annually Contractor Shall Reassess Their Techniques Via Survey Of All Epvahcs Staff Who Have Participated And Present Findings To Executive Leadership 1 1 Location Of Work The Contractor Shall Perform Assessments Coaching And Training At Epvahcs Main Facility 1 2 Period Of Performance The Period Of Performance Shall Be For One Base Year Of 12 Months And Four 4 Option Years The Period Of Performance Reads As Follows Base Year May 15 2020 May 14 2021 Option Year 1 May 15 2021 May 14 2022 Option Year 2 May 15 2022 May 14 2023 Option Year 3 May 15 2023 May 14 2024 Option Year 4 May 15 2024 May 14 2025 Acronyms And Definitions Contracting Officer Co A Person Duly Appointed With The Authority To Enter Into And Administer Contracts On Behalf Of The U S Government Contracting Officer S Representative Cor An Individual Designated In Writing By The Contracting Officer To Act As An Authorized Representative Of The Contracting Officer To Perform Specific Contract Administrative Functions Within The Scope And Limitations As Defined By The Contracting Officer Contractor Service Personnel Csp All Subcontractors Performing Work For Primary Contractor Survey Of Healthcare Experiences Shep Strategic Analytics For Improvement And Learning Sail Employee Engagement Survey Aes

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