Request For Expression Of Interest For Consultancy Services For Developing Technical Specifications And Bidding Documentation

Request For Expression Of Interest For Consultancy Services For Developing Technical Specifications And Bidding Documentation For Integrated Tax Management System Procurement Method Selection Based On Consultants QualificationNotice No Op00074513 Request For Expressions Of Interest Consulting Services Firmsselection Republic Of MoldovaTax Administration ModernizationprojectProjectid Number P127734Loan No Credit No Grant No Ida Creditno 5829 Md Ibrd Loan No 8625 Md P Reference No Tamp 4 Cqs 1Titleof Assignment Consultancy Se Rvices For Developing Technical Specifications And Bidding Documentation Forintegrated Tax Management System The State Tax Service Has Received Financing From The World Banktoward The Cost Of The Tax Administration Modernization P Roject Tamp And Intends To Apply Part Of The Proceeds For Consultingservices The Consulting Services Inc Lude Drawing Up And Providing The Detailed Technical Specificationsand Bidding Documents For Integrated Tax Management System In Ac Cordance With The World Bank S Procurement Rules Andprocedures It Is Expected That The Services Will Be Provided Startingfrom October 2019 And Continuing Through January2020 Detailed Information Is Provided In Terms Of References Appendix 1 The State Tax Servicenow Invites Eligible Consulting Firms To Indicate Their Interest In Providing The Ser Vices Interested Consultants Should Provideinformation Demonstrating That They Have The Required Qualifications And Relevant Exper Ience To Perform The Services Theshortlisting Criteria Are CompanyS Strong Experience In Similar Objectives And CompanyS Staff Capacity In Developiing Tech Style Wiical Specifications And Bidding Documents For It Solutions Feasibility Studies On Is Implementation Qualityassurance For Is Implementation Business Process Documentation And Automation Level Assessment Etc 6040CriteriaPoints2 CompanyS Experience In Conducting At Least Three 3 Successfulcontracts Of Similar Complexity For International Or Public Authorities The Attention Of Interested Consultantsis Drawn To Paragraph 1 9 Of The World BankS Guidelines Selection And Employmen T Of Consultants Under Ibrd Loans Andida Credits Grants By World Bank Borrowers Dated January 2011 Revised July 2014 Setting Forth The WorldbankS Policy On Conflict Of Interest Consultants May Associa Te With Other Firms In The Formof A Joint Venture Or A Subconsultancy To Enhance Their Qualifications A Con Sultant Will Be Selected Inaccordance With The Consultants Qualifications Selection Method Set Out In The Consultant Guidelines Further Information Can Be Obtained At The Address Below During Office Hours 08 00 To 17 00 Hours Chisinau Time Expressions Of Interest Must Be Delivered In A Written Form To The Address Below In Person Or By Mail Orr By F Chisix Or By E Mail By July 26 2019 State Tax ServiceAttn Anastasia Movila Head Oforganizati Anagement Department9 Constantin Tanase Street 2Nd Floor 224 Office Md 2005 Chisinau Republic OfmoldovaPhone 373 22 82 33 75Email Anastasia Movila Sfs Md Republic Of MoldovaTax Administration Modernizationproject Tamp P127734 Terms Of Reference For Consultancy Services For Developing Technicaal Spec ProjectficationsAnd Bidding Documentation For Integrated Tax Managementsystem NbsReference No Tamp 4 Cqs 11 GeneralinformationBackgroundThegovernment Of The Republic Of Moldova Is Implementing A Comprehensive Taxadministration Modernization Project Tamp Aimed At Ref Orming The State Tax Service Sts Funded By The Internationaldevelopment Association And The International Bank For Reconstructio N And Development TheprojectS Development Objective Is To Improve Revenue Collection Tax Complia Nce And Taxpayer Services The Long Termvision Supported By The Project Is A Tax Administration With Streamlined Business Pro Cesses Supported By Risk Based Compliancemanagement Effective Use Of Electronic Communication With Taxpayers Skilled And Professi Onal Staff Contributing To Anefficient Client Oriented Tax Administration The Modernized Tax Administration Will Improve The Bus Iness Environment And Improvethe Countrys Competitiveness The Tamp Project Has Five Components The Fo Urth Component Includesmodernization Of The Integrated Tax Management System Itms That Will Ensure The Unification Of The Existin G Information System Is Of Sts In Support Of All Operational Functions For All Taxes And Fees Administered By Sts Including But N Ot Limited To Userrole Management And Security Transaction Audit Trails And Logging Taxpayer Registration Returns Processing A Ccounting Paymentprocessing Collections And Enforcement Objections And Appeals Audit Risk Assessment Management Reporting Ca Se Work Flow Data Warehouse And Business Intelligence Tools A Document Management System And A Portal Interface The Itms Will Pro Vide Forelectronic Interaction With The Taxpayers And Enable Further Taxpayer Self Service Through The Web Portal It Will Be Suppo Rted Byan Integrated Data Management System Include All Required Hardware Network Improvements And Software To Support The Itms Anddata Warehouse And Establish A Business Continuity Recovery System Sts Undertakes Actions Of Modernizing The Existinginformation System By Developing New Components As Well As By Adjusting And Integrating The Existing Components In Order To Developits Functionality And Make It More Efficient Thus The Developing The Information System Involves The Procurement Of Software Andhardware Solution For New Components As Well As Modernizing And Integrating The Existing Ones At The Moment The Infrastruu Hture Of Is Of Sts Is A Complex Architecture Of Software And Hardware Solutions Information And Communications Networks Digitalse Vices Data Computing And Storage Resources Technical Components Of Protection And Cyber Security The System Providescapabilitiesfor Digitization Of Tax Administration Processes For Tax Officials And Electronic Services For Taxpayers The Currentis Architectu Re Is Divided Into 10 Interconnected Levels The Existing Architecture Imbeds A Centralized Logging Solution Grouppolicy Managemen T And Authentication Solution And User Access To System Components Sts Users Have A Portal To Access Electronictax Solutions For Domestic Business The Portal Also Has Tools For Planning Working Sessions Training Of Tax Officials Storage Ofcorporate Document S And Legislative Documents And Notification Of Tax Staff Through The Digital News Service Taxpayers Also Havea Single Access Poi Nt For Electronic Tax Services It Provides The Possibility To Register Authenticate And Access Which Allowstaxpayers To Submit Th Eir Declarations Verify Their Current Account Pay And Refund The Financial Means Etc The Is Databasesare Developed On Multiple Database Platforms Technological Db And Central Db Have Implemented Tools For Indexing And Tracking Dataoperations The Ne Twork Infrastructure Is Provided By A Complex Of Equipment That Ensures The Interconnection Of Lan Andwan Networks Computers Peri Pheral Devices Security Solutions From Regional Departments Of Tax Service And Territorial Generaldepartments Of Tax Administratio N With Data Centers And Telecommunication Operators Access To The Governmental Network Andinternet Services Is Ensured By The Tele Communication Infrastructure Of Moldtelecom National Operator And The Operator Of Thespecial Telecommunication Network P I Ldquo Information Technology And Cyber Security Service Is Security Is Provided Bycomplex Antivirus Solutions For Servers Compu Ters E Mail Databases As Well As Monitoring Of Printing And Scanning Equipment Video Surveillance Etc Subsystems And It Soluti Ons Are Connected To The Government Of Moldova E Governance Agency Egaservice Infrastructure To Ensure The Authentication Signingand Processing Of Taxes And Fees Payment Or Exchange Of Data Withother State Public Institutions Detailed Description Of The Exis Ting Is Of The Sts Is Presented In A Feasibility Study Fs Thatwas Carried Out In 2018 The Fs That Will Be Shared To Interested Consultants Upon Request Defines The Development Objectives Andembeds A Comparative Analysis Of The Sts Is Applicable Implementati On Strategies For Modernization Of Is In Order Toachieve The Tamp S Objective On Itms Implementation Segment The Sts Is G Oing To Contract Through A Competitive Selection A Highlyqualified And Experienced Consulting Company Consultant To Support Sts I N Preparing Detailed Technical Specifications Andrequirements As Well As A Tender Documentation For Further Procurement And Implem Entation Of The Itms PartiesinvolvedThe Consulting Company Consultant Is Responsible For Execution Of This Assi Gnment In The Process Of Interactingwith The Following Stakeholders Through Sts In Order To Achieve The Objectives Set Forth In T His Document Including The Sts The Client And The Effective Beneficiary Of Itms Implementation The Sts Wil L Approve Accept The Deliverables From Consulting Firms The Ministry Of Finance The Hierarchically Superior Ins Titutionof The State Tax Service Beneficiary Of Project Implementation P I Center For Information Technologies In Fin Ance Ctif Administrator Of The Tax Information System Duration Of The AssignmentIt Is Expected That Th Eservices On Preparation Of The Bidding Document For Supply And Installation Of Itms Will Be Provided Within Four Months From The Contract Signing Date Estimated Period Is October 2019 January 2020 Scope OfservicesObjectiveThe Objective Of The Services Is To Draw Up And Provide The Detailed Technical Specificatiions And Bidding Document For Su ServicesObjectivply And Installation Of The Integrated Tax Management System Based On The Development Strategy Of T Iness Process Catalog Of Sts And Feasibility Study All Documents Will Be Provided To Theconsultant And In Accordance With The Wor Ld Bank S Procurement Rules And Procedures Within The Service Delivery Theexisting Technical Solutions Data Technologie S And Infrastructure Will Be Taken Into Account So That The Provided Results Deliverables Allow For The Achievement Of Tamp Rsqu O S Expected Objectives On The Itms Implementationsegment ActivitiesThe Consultant Is Responsible For Providing T He Expected Deliverables And Results Under Theconditions Set Forth In This Document To This Aim The ConsultantS Activitieswill Include But Will Not Be Limited To The Following 1 The Analysis Of The Documentation Provided By The Sts Includin G A The Feasibility Study Including The Attachments B The Existing Technical Documentation As Required By The Commitment C Thedevelopment Strategy And It Strategy Of The State Tax Service D The Catalog Of The Sts Businessprocesses E Government Or Agency Orders And Procedures Relevant To The Commitment And Its Outcomes F Wo Rldbank Guidelines On Procurement Procedures And Consultancy Services 2 Preparation Of The Detailedtechnical Minimal Requirements For The Technical Specification Structure And Content Are Presented In Chapter 2 3 2 Below Requirements For Information System Including Identification Of Functional And Non Functional Requirements Of The Itms Components Deliverables And Reporting2 3 1 Based On The Objectives And Activities Of The Project The Consultantwill Deliver The Following Deliverables 1Analysis Of The Available Documentation Identification And Documentation Ofproject Requirements By Stakeholders Detailed Description Of The Specifi C Activities Approval Of The Detailed Planof The Project Defining The Responsible People And Responsibilities Withinthe Project Identificationof Project Risks Approval Of Tackling Measures For The Former Criteria For Accepting Completing Activities Anddeliverables Approval Of Guidelines And Communication Methods I 2WInterim Reports Ro And Eng Initial Diagnosis Report Related To Technical Specification Ro And Eng Based On The Results Of The Activity From Point 1 Itms Modernizationscenarios And Models Selecting The Optima L Version And Validating The Available Options With Thestakeholders 4P Recommendationsfor Evaluation Methodology Of The Proposals Recommendationson How To Manage The Implementation Project Recommendations On The Quality Assuranceprocess Recommendations On The Sla With The Supplier For The Post Implementa Tionperiod Recommendations On The Management Of The Transition Period Recommendations On The Migration And Or Modernization Process Recommendations On The Use Of Egov Platform Services Mconnect Mcloud Msign Mpass Mnotify Mpay Etc A Brief Information On The Progress Of The Commitment The Problems Encountered And Therisks I 14WIdDescription Strong Delivery Term P Initial Report Ro And Eng 2Monthly Reports On The Progress Problems And Intermediate Results Will Include A Reference To The Changes In The Projectimplementation Plan And Other Important Changes With Impact On The Commitment I 4W Implementat0dI 8W 10D3I 6WDraft Of Technica L Specifications For Theprocurement And Implementation Ro And Eng Information Onthe Current Situation Of The It Environment Of The Sts And Description Of The Context Draft It Ms Developmentstrategy Draft Including Inter Alia The General Implementation Approach Systems That Remain Unchanged But Integra Ted Systemsthat Shall Be Adjusted And Integrated Systems That Will Be Implemented Functional Requirements For Itms Draft Non Functional Requirements For Itms Draft Technical Requirements For Itms Components Draft Conditions And Requirements For Potential Itms Suppliers Draft Draft I 12WRecommendations On Managing The Implementation Process Related To The Technical Spec Ifications And Bidding Documents Ro And Eng I 12W6Risks Final Report Related To Bidding Documents Ro Andeng Itms Development Strategy Functional Requirements Toitms Non Functional Requi Rements To Itms Technical Requirements To Itmscomponents Conditions And Requirements For Potential Itmssuppliers Bidding Documents For Supply Andinstallation Of ItmsEvaluation Methodology For Itms SupplierselectionDetailed Technicalspecifications To The SystemLessons Learned Recommendatio Ns Including I The Moment Of Initiation Of The Process Launched From The Date Of Signing The Contract By The Parties 2 3 2 The Consultantshall Prepare Technical Requirements To The Itms As Per Section Vi Technical Requirements For T He World Bank S Standard Biddingdocuments For Supply And Installation Of The Information Systems According To The Structure And Co Ntent Of The Document Agreedbetween The Consultant And The Sts Minimal Requirements For The Technical Specification Structure Andcontent Shall Include Butnot Limit To The Following Background Information Including Inter Alia Objectives Area Of I Mplementation Andbenefits Of The System General Overview Of The System Parties Concerned And User Roles Function Al Model Performance Requirements Of The System Non Functional Requirements For The System And For The Target Hardware Network Infrastructure Technical Specifications Including Inter Alia Software Specifications Service Specifications Such As Itms Integration Aspects With Existing Systems Minimum Requirements For The Supplier S Technical Team Data Converr Ion Migration Services Security Specifications Etc Acceptance Requirements And Tests Postimpl Mentation Requirements Warranty Services User Support Post Warranty Maintenance Services Project Management Andgoverna Nce And Procurement Requirements And Rules 2 3 3 All Documents Prepared By The Consultantwill Be De Livered In Electronic Form And Will Be Presented In Two Copies On Paper In Romanian And Englishlanguages 2 3 4 The Documents Will Be Delivered To The State Tax Service Indicating The Name Of The Headof The Institution Which Will Furthe R Ensure The Dissemination Of The Information To The Parties Involved In Theprocess 2 3 5 The Consultant Will Report Dire Ctly To The Person Designated By The Sts Supervising The Projectimplementation Work 2 3 6 Consultant Will Deliver The Re Port For Acceptance And Sts Will Review The Report Internally And Prepare The List Of Comments Or Accepts The Document If The Ben Eficiary Has No Comments 2 3 7 Based On Workingcomments Issued By The Sts Project Team Sts Prepares A Consolidated Lis T Of Comments 2 3 8 Sts Will Deliver Toconsultant The Consolidated List Of Comments Within 10 Days After Receipt Of The C OnsultantS Report 2 3 9 Consultant Will Review The List Of Comments And Modify Complete The Report Within 5 Days Af Ter Receipt 3 Qualifications3 1 Requirements To ConsultantIn Order To Demonstrate The Abi Lity To Achieve The Commitment Underthese Terms Of Reference The Consultant Will Provide A Comprehensive Description Of Its Experi Ence The Consultant Must Meet Theminimum Requirements Below Additional Experience In Relation To The Proposed Methodological Appr Oach Will Beconsidered The Consultant Will Provide Conclusive Evidence Of The Ability To Deliver The Project Under The Ind Icatedconditions And Terms Taking Into Account The Identified Possible Risks The Consultant Will Provide At Least The Following Information To Be Used For The Evaluation A General Description Of The CompanyS Ability To Deliver Projects Ofsimilar Complexity The Description Of The Sustainability Policy Of The Human Resource Development Within The Company Si Management Systems Standards And The Best Practices Applicable For Efficient Project Management Thecompany Rsquopolicy And Commitment To Non Discrimination And Equal Rights Minimumqualifications Categor YMinimum Requirements Minimum Experience Conclusive Evidence To Be Provided Minimum 3 Projects With Similar Objectives And Comp Lexity Feasibilitystudies On Is Implementation Quality Assurance For Complex Is Implementation Business Process Documentation An D Automation Levelassessment Etc With International Or National Funding Authorities Minimum 3 Complex Consulting P Rojects That Willinclude Commitment Segments Infrastructure Is Data Security Business Processes Existence Of Lo Calexperts The Quality Of The Provide DservicesDemonstrating The Existence Of Quality Assurance Practices In Providing Consultancy Services The Possession Of Relevant Certificates In The Field Will Be Considered A Significantadvantage Including Iso 27001 And OrIso 9001 And OrIso 20700 And Or Other Relevvan Adv Certificates 3 2 Requirements For Key ExpertsThe Consultingfirm Ould Have Personnel With Sufficient Skills And Experience To Accomplish The Purpose Of The Consultancy Services And Terms Ofexecuti On For The Given Assignment At Least The Following Key Experts Are Recommended 3 2 1 Projectmanager Proven Experience In Managing Similar Size Projects Project Management Experience At The State Level Andinternational Expe Rience Relevant Certifications In The Field Of Consultancy And Ict The Project Manager Will Be The Personresponsible For Organizi Ng The Activities Within The Commitment And For Communicating With Stakeholders Minimumqualifications CategoryMinimum Requirement S Qualifications Experience And Skills Conclusive Evidence To Beprovided Bac Helor And Or Master Degree Inict Experience In Automation Digitization Implementation Of Complex Automation Solut Ions Andsimilar To The Engagement Solutions Of Minimum 10 Years Engagement Relevant Certifications Togaf Itil Cmc Pmp Other Evidence Of Qualification Will Be Considered An Advantage Experience In Similar Projects In The Field Of Taxreform Or Public Financial Management Knowledge Of The Process Of Evaluation Implementation And Operation Of Crm Erp Cms Bi Edi Type Solutions Good Understanding Of Sdlc Processes Information Security Issues Risks Fluency In English Fluency In Romanian Orrussian 3 2 2 Tax Administration Expert Eexpert In General Tax Administration Processes And Procedures And Capablrussian 3 Of Establishing And Documenting The Necessary General Andsimplementation Of Tax Services Based On Legislation And Business Processes Catalog Of Sts Minimum Qualifications Sstrong Bachelor And Master Degree In In Economics Or Public Finance Orother Relevant Field Minimum 5 Years E Xperience In The Tax Administration Fields Experience IntaxpayerS Services Development In Change Management Or Tax Adminis Tration Reform In The Moldova Experiencein National Tax Process Management Development Fluency In Engli Sh Fluency In Romanian Orrussian CategoryMinimum R Equirements Qualifications Experience And Skills Conclusive Evidence To Be Provided 3 2 3 Expert In Analy Zing Documenting And Mapping Businessprocesses Extensive Experience In Analyzing Documenting Mapping Reengineering A Nd Automating Business Processes Inthe Governmental Field Minimum Qualifications Minimum 5 Years Experience Inbusiness Process Analysis Documentation A Utomation And Optimization Projects Advanced Knowledge Of Uml And Bpmnand Of Modelling Tools Based On This Language Li Possessing Working Skills With Automated Business Process Design Modelling And Documentation Tools Exper Ience In At Least 5 Complex Projects In The Process Analysis And Thedocumentation Of Functional Specifications And Process And Role S Rules Fluency In English Fluency Inromanian Or Russian 3 2 4 Networks And Ict Infrastructureexpert Expert With Relevant Knowledge In It Suppo Rt And Communication Architectures Relevant Certificationsand Experience In Projects Of Similar Size Especially Within State Inst Itutions He She Will Be Responsible For Analyzing Evaluating Current Ict Infrastructure And Developing General And Specific Requir Ements For The Target Version In Line With Thecommitment Objectives Minimum Qualifications CategoryMinimumrequirements Mandatory Qualifications Experience And Skills Requirements Conclusive Evidence To Be Provided CategoryMinimumrequirements Qualifications Experiencee And SkillsRequirements Conclusive Evidence To Be Provided Or Master Degree In Ict Possession Of Internationally Recognized Certificates Attestingthe Experience E G Ccnp Minimum 10 Years Experience In Evaluating And Or Managing Complex Ictinfrastructures Minimum 5 Y Ears Experience In The Design And Configuration Of Complex Computing Networks Lanand Wan Complex Communication Services Li Experience In Evaluating Designing Implementing And Managingvirtualization Environments Microsoft Hyper V And Vmwar E Experience In At Least 3 Similar Projects Within Stateinstitutions Experience In The Implementation And Use Of And Or Good Knowledge Of The Functioning Of The Governmentalservices Including Platform Of Integrating Api And Web Ser Vices Locally And Across The Internet Experience Inimplementing And Using Cloud Service F Luency In English Fluency In Romanian Orrussian 3 2 5 Data Architect Proven Experience In Etland Dwh International Experience In The Field Relevant Projects Within Public Institutions Of Similar Size And Specificity Experience In The Use Implementation And Management Of Various Technologies And Archi Tectures Related To Data Architecture Willbe Responsible For Analyzing Evaluating And Developing The Requirements For Data Archit Ecture Minimumqualifications CategoryQualifications Experience And Skills Conclusive Evidence To Be Providedd Minimum Requirements Bachelor Preferablymaster Degree In Ict Nationally Recognized Certifications In Relevant Fields Such As Dba Db Developer Db Architect Data Warehouse Data Analyst Experience In The Following Areas Bd Programming Bi Andetl Dwh Webapplications Cumulative Experience In Areas And Projects Relevant To Thecommitment Of At Least 10 Years Experience In Implementing Complex Ict Solutions Fluency Inenglish Fluency In Romanian Or Russian 3 2 6 Security Expert Experience In The Field Of Information Security Evaluation Development And Implementation Of Security Measures Responsible Forassessing And Applying Security Requirements Based On Applicable Standards And Legislation He She Will Develop The General And Specci Asic Requirements As Well As Ensure Their Compliance Within The Project Deliverables Minimumqualifications CategoryMinimum Require Ments Qualifications Experience And Sk Ills Conclusive Evidence To Beprovided Bachelor Preferably Master Degree Inict Possession Of Internationally Recognized Certificates In Areas Relevant Tothe Responsibilities Such As Cism Cissp Experience In Similar Projects Within State Institutions Min Imum 5 Years Experience Inevaluating Developing And Implementing Security Measures Knowledge In Applying Inte Rnational Standards And Goodpractices Proven Through Relevant Projects In The Following Areas Information Security Businesscontinuity Management Of Ict Services Risk Management Fluency In English Fluency In Romanian Orrussian 3 2 7 Procurement Expert An Expert To Prepare Bidding Documents For Supply And Installation Of The Integrated Tax Manarussian 3 2 7Ement System Based On The World Bank Sstidding Http Www Worldbank Org En Projects Operations Products And Services Brief Procurement Policies And Guidance In Preparinng Stthe Bidding Document The Expert Shall Use Inputs On Technical Requirements To Be Provided By ConsultantS Other Teammembers Minimum Qualifications CategoryMinimum Requirements Qualifications Experience And Skills Conclusive Evidence To Be Provided University Degree In Publicfinance Economics Public Administration Management It And Similar Minimum 5 Years Of Practical Experience In Procureem Fints Experience In Risk Management Specific To Public Procurement Experience In Organizing Andconductiprocurement In Internationally Funded Projects Experience In Procurements Under The World Bank Funded Projects Would Bea Strong A Sset Experience In Conducting Procurements Of Is Of Similar Complexity Would Be A Strongasset Advancedlevel Of Computer Skills Fluency In EnglishFluency In Romanian Orrussian 4 ClientS InputThe Sts Will Provide Suppo Rt For The Meeting Space Meeting Agenda And Logistics In Order Toenable The Consultant To Achieve The Objective Of The Consultanc Y The Sts Will Provide The Consultant With The I Access Toclient S Premises And Systems And Ii All Relevant Documentation Inclu Ding But Not Limited To The Following Documents 1 Development Strategy Of The State Tax Service 2 It Strategy Fo R State Tax Service 2016 2020 3 Business Processcatalog Of Sts 2018 Edition 4 Feasibility Study With Annexes 41 5 Review Of Feasibility Studyreport 6 The Existing Technical Documentation As Will Be Required For The A Ssignment 7 Government Or Stsorders And Procedures Relevant To The Commitment And Its Outcomes Strong 5 WorkingarrangementsThe Consultant Shall Be Responsible For All Logistics And Accommodati Ons That Will Berequired To Perform The Assignment As Well As Interpretation And Translation Services The Language Ofcommunication During The Assignment Is Romanian However For Some Aspects Documentation Personnel Etc The Russianlanguagecould Be Used Documents Shall Be Provided In Romanian And English In Addition To The Deliverables Mentioned In Above Ch Apter2 3 Above English Will Be Used For The Communication With The World Bank Representatives And For The Provision Of Reports Periodical Or On Request Whenever Necessary The Consultant Shall Demonstrate A High Level Professional Behavior In Itsworking Relationships With Sts P I Center For Information Technologies In Finance And All Relevant Stakeholders In Performing Thiss Ass Workignment

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