Tenders Are Invited For Repair And Maintenance Services Of Video Equipment - Maintenance Of The Video Surveillance System Of Waste Disposal Containers On Public Areas

Repair And Maintenance Services Of Video Equipment - Maintenance Of The Video Surveillance System Of Waste Disposal Containers On Public Areas. Maintenance Of Video Surveillance Systems Of Waste Disposal Containers On Public Surfaces Justification: Through The Project Of Video Surveillance Of Green Islands And Underground Waste Disposal Tanks, Video Surveillance Systems Of Green Islands With Integrated Battery And Support For Solar Charging Were Implemented In 247 Locations. The System Works Autonomously With Solar Panels, In Positions That Provide Daily Solar Activity To Charge The Battery Elements Or Are Connected To The Power Supply Of Public Lighting, Which Ensures Battery Charging During The Night Period, In Order To Ensure Stable Daytime Autonomy. Communication Is Realized Via 4G Mobile Communication Infrastructure. The Existing Software Solution For Central Monitoring Of Remote Locations Is Hikcentral And It Integrates All Existing Video Surveillance Systems With Integrated Battery And Solar Charging Support And An Integration Interface And Client Application For The Toc Operator. Maintenance Services Include The Provision Of Support For Maintaining The Functionality Of Equipment At Remote Locations. Reactive Maintenance Includes Removing The Cause Of Downtime In The Operation Of Equipment At Remote Locations, And It Is Performed Upon Notification By The Client Or If, Even Without Notification Of Downtime, Its Malfunction Is Determined. Reactive Maintenance Is Carried Out 24X7, I.E. 24 Hours A Day, 7 Days A Week, With A Response Within The Next Day. Preventive Maintenance Includes Monitoring Of The System And Activities For The Purpose Of Determining The Correctness Of Its Operation, Installation Of Security And Service Patches, Installation Of New Versions Of Driver Programs (Firmware) Of The Maintained Equipment, And Removal Of Observed Malfunctions In The System. Preventive Maintenance Reduces The Possibility Of Sudden System Downtime, Thereby Increasing Availability And Reliability. The Contractor Is Obliged To Receive Requests For Intervention In The Time From 00:00 To 24:00 From Monday To Sunday Throughout The Year. Preventive And Corrective Software Maintenance Services Include Continuous Monitoring, Administration And Optimization Of System Operation With The Aim Of Ensuring Its Stability, Security And High Availability. Preventive Activities Include Regular Control Of The Operation Of The Application And Associated Infrastructure, Administration Of Users And Access Rights, Performance Optimization, Application Of Security Patches And Upgrades, And Preventive System Adjustments To Prevent Possible Irregularities. Corrective Maintenance Includes Receiving And Processing Reports, Analyzing The Causes Of Malfunctions And Errors And Their Timely Elimination In Order To Return The System To A Fully Functional State As Soon As Possible, While Ensuring Business Continuity. Adaptive Software Maintenance Services Include The Implementation Of Changes And Adjustments To The Existing System In Order To Align With Changes In Business Processes, User Requirements Or Technical Environment. The Service Includes Analysis Of Requests, Assessment Of The Impact On The Existing System And Implementation Of Accepted Changes Within The Framework Of Existing Functions