Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Dion 136 – Ki-Telefonvermittlung

It Services: Consulting, Software Development, Internet And Support – Dion 136 – Ki-Telefonvermittlung. The Burgenland Hospital Society M.B.H. (Gesundheit Burgenland) Procures A Framework Contract For An Ai-Supported Telephone Exchange (Ai Voice Assistant) For Its Locations In A Negotiated Procedure With Prior Notice. The Solution Automatically Accepts Incoming Calls, Recognizes The Request In Natural Language, Provides Standard Information, Directs You To The Responsible Office, Records Messages And Callback Requests In A Structured Manner And Ensures That They Are Handed Over To A Human At All Times. In An Expansion Stage, It Supports The Allocation Of Appointments. Scope Of Services: Conception, Software Provision, Integration Into The Existing Mitel Telephony Infrastructure And The Platform Of The Ags It Service Provider, Interface To The Erp (Sap) Or To Calendar Functions / Planning Boards As Well As Commissioning, Training, Operation, Maintenance, Support And Further Development. Project Language German. Further Optional Clients According To The Participation Documents.