Tenders Are Invited For System And Support Services – Providing Maintenance Services For Teta Edu And Teta Me Software

System And Support Services – Providing Maintenance Services For Teta Edu And Teta Me Software. 1. The Subject Of The Order Is The Provision Of Maintenance Services For The Teta Edu And Teta Me Software Used By The University Of Radom. Kazimierz Pułaski For A Period Of 24 Months. 2. As Part Of The Subject Of The Order, The Ordering Party Requires The Provision Of Maintenance Services For The Teta Edu And Teta Me Software, Including: 1) Providing New Versions Of The Teta Edu And Teta Me Software Issued By The Software Manufacturer, 2) Providing All Necessary Support For The Updating Process, Including Activities Requiring The Manufacturers Authorization, 3) Providing A Documented Description Of Functionality Changes And All Other Technical Information Obtained From The Manufacturer, 4) Ensuring The Correct Operation Of The Teta Edu And Teta Software Me And Removal Of Failures, Errors And Faults, 5) Ensuring A Constant Audit Of The Software In Terms Of Its Compliance With Applicable Laws, 6) Ensuring A Constant Audit Of The Performance And Integrity Of The Database, 7) Ensuring A Constant Audit Of The Database Backup, 8) Telephone Consultations Of Users And Administrators Designated By The Ordering Party With Persons Designated To Service The Teta Edu And Teta Me Software By The Contractor, 9) Assistance In Diagnosing Problems Related To The Operation Of The Software, 10) Remote Service Via Secure Internet Connection For Diagnostic, Administrative And User Work Activities, 11) Support In Parameterization And Implementation Of Teta Edu And Teta Me Software Functionalities That Have Not Been Used So Far, 12) Support In Planning Functionality Changes And Planning New Functionalities, According To The Needs Of The Ordering Party, 13) Implementation Of Planned Functional Changes In Cooperation With The Ordering Party, I.E. Implementation And Deployment, 14) Audit Of The Impact Of Changes Introduced On The Integrity And Efficiency Of The Database And Software, 15) Support During The Installation Of New Versions Of The Teta Edu And Teta Me Software At The Ordering Partys In A Manner That Does Not Disrupt The Current Use Of The System, 16) Migration To New Versions Of The Teta Edu And Oracle Software For The Production Account, Including: A) Support For The Installation Of The Teta Edu And Teta Me Applications When Changing The Application Version, B) Redumping The Oracle Database When Changing The Version Of The Teta Edu And Teta Me Software Database. 3. A Detailed Description Of The Subject Of The Order Is Included In Annex No. 2 To The Swz - Description Of The Subject Of The Order (Opz). 4. Order Completion Date: The Ordering Party Requires The Completion Of The Subject Of The Order Within 24 Months From The Date Of Conclusion Of The Contract. 5. Detailed Subject Requirements Regarding The Description Of The Scope Of The Order And Its Implementation Are Included In The Terms Of Reference (Swz) Available At: Https://Ezamowienia.Gov.Pl/Mp-Client/Search/List/Ocds-148610-3Bee6f59-E560-4800-9Dea-8Dc59e1f1c3b