Tenders Are Invited For Software Programming And Consultancy Services – Operation And User Support Of Irr

Software Programming And Consultancy Services – Operation And User Support Of Irr. The 4 Modules Of The Etraceline Software, Which Is Part Of The Iir System, Are Used By The National Blood Service (Ovsz For Short). The Services To Be Purchased Are: • Software Support • Operation • User Support For A Period Of 48 Months. The Language Of Official Written Communication Is English. The Language Of Telephone Error Reporting Is Hungarian. The Technical Documents (Specifications, User Descriptions, Operating Manuals, Etc.) And Other Documents (Offer, Order, Proof Of Performance, Etc.) Are Two-Column Documents In English And Hungarian. Monthly Flat-Rate Support Services And Tasks (Man-Days) That Can Be Called Up With Ad-Hoc Orders For A Time Frame Are Procured. The Following Are The Tasks That Can Be Called Out For Ad Hoc Orders: • Creation Of Environments. • (Repeated) Installation Of Modules And Interfaces. • Modification Of Database Structure. • Participation/Support In The Installation And Control Of Other Software That Ensures The Operation Of Modules And Interfaces. • Error Correction Resulting From The Failure Of Other Software Or Hardware • Development Of Modules And Their Interfaces. The Supplier Is Obliged To Deposit The Source Code Of The Developments With A Lawyer And Ensure Access To The Customer. • Support For Version Changes Of Modules And Interfaces (Preparation And Participation In The Implementation) • Preparation Of Data Migration And Participation In The Implementation • Participation In The Commissioning, Repair And Replacement Of The Infrastructure In Order To Ensure The Functionality Of The Modules And Interfaces. • Installation Of Manufacturer Software Fixes And Patches Issued For The Used Virtualization Environment. • Installation Of Manufacturer Software Fixes And Patches Issued For The Oracle Linux Operating System, Version Updates Of The Operating System. • Installation Of Manufacturer Software Fixes And Patches Issued For The Oracle Db Server Software, Software Version Updates. • Installation Of Manufacturer Software Fixes And Patches Issued For The Oracle Weblogic Server Software, Software Version Updates. The Ovsz Intends To Use The Services For All Tasks To Be Performed On The 10Th Working Day After The Conclusion Of The Contract, But From January 28, 2027 At The Earliest, For A Period Of 48 Months. Its Special Parts Contain Descriptions Of Individual Modules. Special Part I.: Technical Description Of The Transfusiology Module And Interfaces Of The Etraceline Software, Which Is Part Of The Professional Integrated Information System (Iir) Of The National Blood Supply Service. Special Part Ii.: Technical Description Of The Transplantation Module And Interfaces Of The Etraceline Software, Which Is Part Of The Professional Integrated Information System (Iir) Of The National Blood Supply Service. Special Part Iii.: Technical Description Of The Immunogenetics Module And Interfaces Of The Etraceline Software, Which Is Part Of The Professional Integrated Information System (Iir) Of The National Blood Supply Service. Special Part Iv.: The Oep/Ct Module Of The Etrace Line Software, Which Is Part Of The Professional Integrated Information System (Iir) Of The National Blood Supply Service And