Tenders Are Invited For Consultancy Services For Quality And Food Safety System Development In 11 Msmes And Gmp Implementation And Psi Certification Readiness In Dairy Factories

Tenders are invited for Consultancy Services for Quality and Food Safety System Development in 11 MSMEs and GMP Implementation and PSI Certification Readiness in 15 Dairy Factories. Service Location: Ramallah 1. Assignment Title Company / Firm to Develop and Implement Quality and Food Safety Systems in 11 Micro, Small and Medium-sized Food Enterprises (MSMEs), and to Develop and Implement Good Manufacturing Practice (GMP) Systems and Prepare 10-15Dairy Factories for Palestinian Standards Institution (PSI) GMP Certification. 2. Background and Context The Palestinian food industry supports food security, employment, rural livelihoods and economic resilience. However, many food manufacturers face inconsistent product quality, gaps in process control, limited adoption of food-safety and quality-management systems, and barriers to meeting regulatory and certification requirements. These constraints affect competitiveness and access to domestic and export markets. The Palestinian Food and Agriculture Industries Union (PFAIU), in partnership with UNDP/PAPP under the Economic Resilience Programme (ERP) West Bank Component, is implementing the programme Supporting a Green and Competitive Food Industry in the West Bank (Project PAL10-108769). The programme supports strengthening food-quality and safety capacity and improving the competitiveness of Palestinian food manufacturers. This assignment comprises two complementary workstreams: (i) development and implementation of quality and food-safety systems(psi) in 11 selected MSMEs, with preparation for the applicable PSI quality certificate; and (ii) development and implementation of GMP systems in10- 15 selected dairy factories, with preparation for PSI GMP certification. The exact PSI standard, certification scheme, and requirements applicable to each enterprise shall be confirmed with PFAIU and PSI at inception. Certification decisions remain the responsibility of PSI. 3. Objective of the Assignment The overall objective is to strengthen the operational, quality, and food-safety management capacity of 20-26selected Palestinian food enterprises by establishing practical, documented, and implemented systems aligned with the applicable PSI requirements, and preparing the enterprises for external assessment and certification. Specific objectives Assess the current applicable quality, food-safety and regulatory-compliance status of each of the 11 MSMEs and 10-15 dairy factories. Develop enterprise-specific quality plans and establish the documentation and operational controls required by the applicable quality/food-safety and GMP standard. Support implementation of the systems through on-site technical assistance, coaching, staff training and verification of records and practices. Conduct internal audits or equivalent readiness reviews, address identified non-conformities, and prepare each enterprise for PSI assessment. Support coordination with PSI and preparation of certification applications and supporting documentation, where requested by PFAIU. Transfer practical knowledge and complete a handover package enabling enterprises to maintain and continually improve their systems. 4. Duration of Assignment The assignment is expected to be completed within a period proposed by the company and approved by PFAIU, with an indicative implementation window of up to four (4) months from contract signature. 5. Location The assignment will cover the selected participating enterprises in the West Bank. The company will be required to conduct on-site visits at all 26 enterprises and attend coordination meetings at PFAIUs office in Ramallah or other locations agreed with PFAIU. The company shall include travel and fieldwork arrangements in its proposed methodology and financial offer. 6. Required Qualifications and Experience Company / Firm Legally registered company or firm authorized to provide food-industry quality, food-safety, GMP, certification-readiness or related technical consultancy services in Palestine. At least five (10) years of demonstrated relevant organizational experience in food-industry quality and food-safety systems, GMP implementation, or certification-readiness assignments. Documented experience supporting food manufacturers/MSMEs through system development, implementation, internal audits and preparation for third-party certification. Dairy-sector experience is required for the GMP workstream, including knowledge of dairy processing, hygiene, sanitation, process controls and cold-chain requirements. Familiarity with PSI requirements and the Palestinian food-industry regulatory strongly. Experience delivering assignments under donor-funded programmes, with clear workplans, deliverable-based reporting (English language), and auditable documentation. Proposed team Team Leader / Senior Food Quality and Safety Expert: responsible for overall delivery, quality assurance, coordination and the 11-MSME workstream. Dairy Sectors: practical experience in GMP implementation in dairy processing facilities and preparation for external audits. Food Safety / Quality Systems Expert(s): experience in documentation, implementation, internal audits, training and corrective-action follow-up. Training and Documentation Support, as needed, to maintain records, prepare enterprise files and support reporting. Key personnel requirements Relevant university degree in Food Science, Food Technology, Dairy Technology, Veterinary Science, Quality Management or a related discipline. Strong practical experience in food-safety management, GMP, quality systems, internal auditing and staff coaching. Arabic proficiency is required for fieldwork and training; working proficiency in English is required for technical documentation and reporting. The technical proposal must identify the roles, qualifications, relevant experience and level of effort of each proposed team member. PFAIU approval is required for any replacement of key personnel. 7. General Terms and Conditions Technical and financial proposals must be submitted in two separate sealed and stamped envelopes, each clearly indicating the ToR title and the applicants name, and delivered to the PFAIU office in Ramallah no later than 28th October 2026 01:00 PM All prices must be quoted in USD, exclusive of VAT and any applicable taxes. All offers must remain valid for sixty (60) days from the submission deadline, unless otherwise specified in the procurement notice. Prices shall be fixed for the entire contract duration and not subject to change, except for reductions offered by the bidder or changes formally agreed in writing by PFAIU. Payment shall be processed within thirty (30) days from receipt of a valid invoice and approval of the relevant deliverables, subject to the signed contract and applicable procedures. All pages of the proposal, including annexes, must be signed and stamped by the authorized representative of the company. PFAIU reserves the right to award the contract to the most responsive and cost-effective offer, conduct negotiations with the selected bidder, or reject any or all proposals without obligation to award a contract. A valid registration certificate issued by the relevant Palestinian authority must be provided. The company shall maintain confidentiality of all enterprise information and shall not disclose or use it for any purpose beyond this assignment without prior written approval from PFAIU. All assignment-specific data, reports, templates and documentation prepared under the contract shall be handed over to PFAIU, subject to the contract. The company shall disclose any actual or potential conflict of interest and comply with applicable PFAIU, UNDP and donor requirements communicated for the assignment. The company shall comply with applicable Palestinian laws and regulations, and shall promptly inform PFAIU of any issue that could compromise food safety, legal compliance or the integrity of the assignment. Any amendment to scope, deliverables, timeline or fees must be agreed in writing by authorized representatives of PFAIU and the company. PSI is the independent certification authority. The company shall not represent that a certificate has been awarded unless PSI has formally confirmed it. Certification fees, laboratory testing, PSI application fees and third-party charges are excluded from the consultancy price The company shall not subcontract any material part of the assignment without prior written approval from PFAIU. PFAIU may request replacement of personnel where performance or conduct is unsatisfactory, with due regard to the contract. PFAIU may request clarification of proposals and may verify the references, qualifications and experience submitted by bidders. No bid will be accepted without proof that the tender documents were purchased from the Unions office, and that the name appearing on the proof of purchase matches the name of the bidder submitting the proposal. The Union reserves the right to divide the tender as it deems appropriate for the benefit of the work. For this purpose, separate financial offers are required for the two workstreams, as set out in Annex A. Tender Link : https://www.jobs.ps/en/tenders/pfaiu-erp-005-16580.html