Tenders Are Invited For Software-Related Services – Procurement Of Dms Support Services

Software-Related Services – Procurement Of Dms Support Services. The Contracting Authority Dated 3/2018. (Ii. 21.) Procurement Of Support Services For The Long-Term Maintenance And Safe Operation Of The Document Management System Of Dms One, Which Has A Valid Certificate Based On A Bm Decree, Error Management And Legal Compliance, For 150 User Licenses. At A Minimum, The Bidder Expects The Following Support Services To Be Provided During Performance: • Version And Legal Follow-Up Service • Incident Reporting - Error And Problem Management • The Bidder Expects Minimum Availability Service Levels For Each Error Category On Working Days And During Working Hours As Specified In The Technical Description • The Bidder Must Provide Reporting Communication Channels And Contact Information For Contact. The Tenderer Requires Minimum Telephone, E-Mail And Access To The Ticketing System. 321/2015. (X. 30.) Government Decree § 46 (3) Para. Based On, If The Documentation (Public Procurement Technical Description) Refers To A Specific Standard, Technical Permit, Technical Specifications, Technical Recommendation, Or To A Product, Origin Or Type Of Thing, Process, Activity, Person, Patent Or Trademark, The Designation Was Made Only In Order To Clearly Define The Nature Of The Object, And In Addition To The Designation, The Term Or Equivalent Must Also Be Understood, On The Basis Of Which The Procuring Entity Is Obliged To Accept The Equivalent Or A Better Solution Than Fixed Ones. Bidder - If, Instead Of The Technical Content Affected By The Reference, An Equivalent Device, Solution, Etc. You Wish To Offer In Your Offer - You Must Submit The Document(S) To Support Equivalence In Your Professional Offer. The Tenderer Draws The Tenderers Attention To The Fact That The Document Used To Support Equivalence Can Be, In Particular (But Not Exclusively) The Technical Documentation From The Manufacturer Or The Certification Of An Independent, Professionally Recognized Organization. The Tenderer Does Not Provide Tenders For The Parts, Given That The Tasks To Be Performed In The Framework Of Supporting The Document And Document Management System That Is The Subject Of The Public Procurement Form A Technical-Economic Unit. The Nature Of The Service To Be Procured In This Procedure Neither Allows Nor Justifies The Division Into Parts. At The Same Time, The Bidder Wishes To Validate The Effect Resulting From Cost-Effective Management And Ensuring The Reasonable And Effective Use Of Public Funds. Tenderer Is The Kbt. With Regard To The Provisions Of § 120, Paragraph (4), It States That The Technical Description Has Been Compiled In Such A Way That It Does Not Contain Unreasonably Restrictive Specifications Referring To A Specific Service Provider, Manufacturer Or Product, Thus Ensuring The Widest Possible Market Competition.