Tenders Are Invited For Programming Services Of Application Software – Virtual Tourist Information - Ai-Based Guest Advice, Lot 2 - Digital Service Platform (Cms & Playout System)

Programming Services Of Application Software – Virtual Tourist Information - Ai-Based Guest Advice, Lot 2 - Digital Service Platform (Cms & Playout System). Lot 2 - Digital Service Platform (Cms And Playout Systems) - The Subject Of This Tender. The Requirements Are To Be Understood In A Technology-Neutral Manner. All Solution Approaches That Meet The Professional, Technical And Funding Requirements Described Are Permitted, Such As Progressive Web Apps, Web-Based Portal Or Integration Solutions (Middleware), Modular Content Or Experience Platforms Or Other Web And Platform Architectures With Comparable Functionality. What Is Crucial Is Not The Specific Technology, But Rather The Achievement Of The Project Goals (Omnichannel User Experience, Data Sovereignty, Open Data, Accessibility, Erdf Compliance) And Demonstrable Interoperability With Lots 1 And 3. The Service Includes In Particular: 1. Editorial And Data Management System (Cms): Provision And Setup Of A Web-Based, Multi-Client Capable System With A Main Client And At Least Five Sub-Clients As Well As Granularly Configurable User Roles. 2. Ability To Maintain Themselves: The Client And The Project Partners Must Be Able To Maintain Their Content Completely Independently, Without Regular Paid Support From The Contractor. 3. Data Standards And Open Data: Support Of The Schema.Org Data Standards (Tourism Vocabulary) As A Prerequisite For Automated Knowledge Extraction By The Ai ​​System Of Lot 3, Transfer Of The Skos Classifications Of The Datahub Rlp Into Valid Schema.Org Characteristics And Export Option Under Creative Commons Cc By Sa. 4. Front End Of The Digital Service Platform: Setup And Configuration Of A Web-Based Distribution System For The 18 Kiosk Terminals Of Lot 1 (Operation In Kiosk/Full-Screen Mode), For The Guests Mobile Devices And For Desktop Browsers, Responsive From 55/49 To Smartphone, With The Mandatory Modules Pois, Events, Tours, Accommodation, Gastronomy And Packages, Multilingual (At Least De, En, Nl, Fr) And Barrier-Free According To Wcag 2.2 Level Aa. 5. Interfaces: Setting Up And Documenting At Least The Connections To The Datahub Rhineland-Palatinate (Datacycle, Open Documented Api Including Category Mapping), The Eifel Framework (Infomax), Deskline (Feratel) For Integrating Accommodation Data With Availability Display And Outdooractive/Infomax For Tour Data, As Long As These Are Not Already Provided Via The Aforementioned Systems. 6. Integration Of The Ai ​​System From Lot 3: The Front End Must Support The Seamless Integration Of The Ai ​​Chatbot As A Web Component Without The Use Of Iframes. The Overarching Service Level Agreement (Meta-Sla) Is Binding For All Three Lots. The Response Times Specified There Are Minimum Requirements That May Be Improved, But Not Worsened.