Tenders Are Invited For Provision Of Migration Services For Google Workspace To Microsoft 365 And Mac Device Management

Tenders are invited for Provision of Migration Services for Google Workspace to Microsoft 365 and Mac Device Management. Location: Kigali Deadline: Friday, 23/10/2026 17:00 I. Introduction Sustainable Growers Rwanda (SGR) is a non-governmental organization that specializes in innovative coffee cultivation training for smallholder women coffee farmers, with the goal of increasing their visibility in the coffee supply chain. Supported by Bloomberg Philanthropies and the governments of Rwanda, the Democratic Republic of Congo and Tanzania, SGR has reached over 77,000 women farmers and over 341,000 family members. SGR currently runs on Google Workspace and uses Apple MacBooks exclusively. It intends to move to Microsoft 365 Business Premium and adopt cloud-native identity and device management through Microsoft Entra ID and Microsoft Intune. SGR has approximately 19 users and will not deploy or maintain any on-premises infrastructure. SGR is therefore seeking a qualified Microsoft partner to plan and deliver the migration, configure the tenant and its security baseline, bring the MacBook estate under management, and hand over a documented environment that the SGR IT Manager can operate independently. II. General Qualifications and Required Documents The objective of this tender is to identify a professional, experienced firm to deliver a complete Google Workspace to Microsoft 365 migration and Mac device management implementation for SGR. 1. Administrative documents (mandatory, pass/fail) Registration certificate from RDB Valid tax clearance certificate from Rwanda Revenue Authority (RRA) Valid social security clearance certificate from RSSB, if applicable Confirmation that the bidder has an Electronic Billing Machine (EBM) Evidence of current Microsoft Partner status (e.g. Microsoft AI Cloud Partner Program listing or partner ID) At least three (3) completed Microsoft 365 migration or configuration projects; at least one should include migration from Google Workspace or another non-Microsoft platform Demonstrated experience managing Apple macOS devices through Microsoft Intune, with at least one reference. Administrative requirements for international bidders. This tender is open to qualified national and international firms. In place of items 1 to 4 above, international bidders must submit valid company registration documents and equivalent tax compliance certificates or other applicable statutory documents issued by the competent authorities in their country of establishment, subject to SGRs verification and acceptance. 2. Pricing instructions All prices must be quoted in Rwandan Francs (RWF), with VAT shown separately and included in the total. International bidders must convert their prices into RWF and state the exchange rate and date used. Migration and implementation services must be quoted at standard commercial rates and itemized separately from any Microsoft licensing costs. Any optional item, assumption or exclusion must be stated separately. SGR will not accept unapproved hidden or post-award charges. Prices shall not change for the duration of the contract. Pricing and withholding taxes. International bidders shall ensure that their financial quotations take into account all applicable taxes and statutory deductions under Rwandan law, including withholding taxes (WHT). Where applicable, withholding tax shall be deducted and remitted to the Rwanda Revenue Authority in accordance with the law. Bidders should factor this tax treatment into their quoted prices, as withholding tax shall not constitute an additional payment over and above the accepted contract price. III. Terms of Reference 1. Objectives The objective of this assignment is to contract a qualified service provider to: Migrate SGR from Google Workspace to Microsoft 365 Business Premium without permanent loss of mail, calendar or file data. Establish Microsoft Entra ID as the primary identity platform for all users and connected applications. Implement Microsoft Intune for management of all SGR macOS devices. Configure Microsoft security and compliance baseline controls, including MFA, Conditional Access, self-service password reset and Microsoft Defender for Business. Migrate Gmail, Google Calendar and Google Drive content to Exchange Online, OneDrive and SharePoint Online, validated against an agreed test plan. Create Apple Business Manager (ABM), integrate it with Entra ID and Intune, and recommend a future device procurement and enrolment path. Provide knowledge transfer, administrator training and documentation so the SGR IT Manager can run the environment after handover. Guidelines, policies and ethics. All bidders must commit to the SGR Procurement Procedures Manual, the SGR Anti-terrorism and Anti-money Laundering Policy, and the SGR Anti-fraud, Bribery and Corruption Policy. Conflict of interest and disqualification. Bidders shall disclose any relationship with SGR staff and shall not submit more than one bid. SGR will disqualify any bidder that attempts to influence the process improperly, colludes with other bidders, engages in bribery, is blacklisted by the Rwanda Public Procurement Authority or SGR, has corruption-related convictions, unresolved contract disputes or is in bankruptcy proceedings. Bids received late, incomplete, with unsigned handwritten amendments, or with misleading information will also be disqualified. Data protection and confidentiality. The selected provider will have administrative access to SGR systems and data. It must sign a confidentiality and data processing agreement, comply with Rwandas Law No. 058/2021 on the protection of personal data and privacy, use access only for this assignment, and return or remove all credentials and data at handover. Evaluation and award. The contract will be awarded through quality and cost-based selection to the responsive bidder with the highest combined score. SGR may request clarifications, a presentation of the proposed approach, or negotiate with any bidder before award. Withdrawal. SGR reserves the right to withdraw this tender at any time without notice or liability, and to accept or reject any bid without giving reasons. Tender costs. Bidders bear all costs of preparing their bid, whether or not successful. Notification of award. All bidders will receive formal notification of the outcome. Bid validity. Bids shall remain valid for 60 days from the submission deadline. V. Guideline for Bid Submission Interested and qualified firms must submit separate technical and financial proposals electronically to [email protected] not later than 23 October 2026 at 5:00 PM (17h00) local time. Late bids will be automatically rejected. Questions may be sent to the same address no later than 21 October 2026 at 5:00 PM (17h00) local time. Only written answers issued by SGR are official; verbal information from SGR staff is not binding. SGR may request further information from any bidder, and failure to respond by the stated deadline may lead to disqualification. Tender Link : https://www.jobinrwanda.com/job/tender-notice-provision-migration-services-google-workspace-microsoft-365-and-mac-device