Tenders Are Invited For Command, Control, Communication And Computer Systems – System Support For Travel Service Management

Command, Control, Communication And Computer Systems – System Support For Travel Service Management. Umeå Municipality Intends To Procure A New System Support For Travel Service Management For Its Licensing Unit. The Permit Unit Annually Makes Approx. 1,400 Decisions On Transport Services, Approx. 250 Decisions On National Transport Services And 250 Decisions On Parking Permits For People With Reduced Mobility. About 8-12,000 Travel Service Trips Are Made Every Month By Travelers With A Granted Permit. A Modern, Expedient Operating System Is In Demand To Meet Future Demands For Quality, Efficiency, Service And Legal Certainty. Requested System Support Must Support The Needs For Processing And Managing Travel Services, National Travel Services, Riak And Parking Permits For People With Reduced Mobility. The Goal Is: - An Effective, Efficient, Safe And Long-Term Sustainable Case Management System - Efficient And Legal Workflows - A System That Means That The Transport Service And The National Transport Service Can Function Seamlessly Between Processing And Exporting Permits To Contracted Contractors. -A System That Can Be Operated On-Prem And Offer A Test And Acceptance Environment.