Tenders Are Invited For Maintenance Of Information Technology Software – Evolution Of The Interconnection Gateway For Online Alerts And Alarms Relay Management (Graal) Between Tetra (Ratp) And Gsm-R (Sncf)

Maintenance Of Information Technology Software – Evolution Of The Interconnection Gateway For Online Alerts And Alarms Relay Management (Graal) Between Tetra (Ratp) And Gsm-R (Sncf). This Contract Takes The Form Of A Framework Agreement With Single-Award Orders With A Minimum And Maximum Amount. The Services Included In The Scope Of This Contract Are Described Below. Services Under The Minimum Amount: - Creation Of The Interconnection Gateway - Third Party Application Maintenance Type 1 For A Period Of Two (2) Years (Flat Rate Mode) - Hardware Repair For A Period Of Two (2) Years - Team Training For A Maximum Volume Of Twenty (20) Sessions Services Under The Maximum Amount: - Services Of The Minimum Amount - Third Party Application Maintenance Type 1 For An Additional Period Of One (1) To Eighty-Four (84) Months Maximum (Package Mode Or Uo Mode) - Third Party Application Maintenance Type 2: Tetra To Mcx Integration For A Maximum Volume Of Four Hundred And Fifty (450) Man-Days And Gsm-R To Frmcs Integration Work For A Maximum Volume Of Four-Hundred-Fifty (450) Man-Days - Hardware Repair For A Maximum Duration Of Seven (7) Years (Renewable Per Period Of One (1) Year) - Team Training For A Maximum Volume Of Eighty (80) Sessions - Additional Services: One-Off Expertise For A Maximum Volume Of Twenty (20) Days And Assistance On Demand In Hno For A Maximum Volume Of Twenty (20) On-Call Duties - Reversibility