Tenders Are Invited For Computer-Related Services – Basic Information Technology Services For Sastamala And Punkalaitumis Procurement Ring

Computer-Related Services – Basic Information Technology Services For Sastamala And Punkalaitumis Procurement Ring. The Subject Of Procurement Of The Procurement Ring Is The Basic Information Technology Services In Accordance With This Tender Request And Its Attachments. The Core Content Of The Acquisition Is User Support Services And Service Desk Services, Terminal Equipment Lifecycle And Management Services (Excl. Equipment Procurement), Server Usage And Capacity Services, Cloud And M365 Services, Expert Services, Transition And Migration Services For The Current Environment, I.E. The Implementation Project. Hankintarenka Currently Uses The User Support Services Offered By Tiera Oy (Formerly Kuntien Tiera) (E.G. Service Desk And Local Support), Server Usage And Capacity Services As Well As Cloud And M365 Services And Velora Oys Equipment Procurement Services. Telecommunication And Intranet Solutions For The Procurement Ring Are Implemented By Lounea Oy. The Future Contract Supplier Of Basic Information Technology Services Must Be Able To Cooperate With The Mentioned Third Parties In The Comprehensive Implementation Of The Ptt Service (E.G. Escalation And Forwarding Of Service Requests From The Service Desk To Third Parties). The Central Object Of The Acquisition Is The Transfer And Takeover Of The Aforementioned Services Of Tiera Oy By The Selected Contract Supplier. The Procurement Unit Has Tried To Describe The Current Situation Of The Services As Comprehensively As Possible, But The Services In Question Are Being Tendered For The First Time In This Scope, So Part Of The Risks Related To Making An Offer And Delivering The Services Are Transferred To The Responsibility Of The Bidder And The Selected Supplier. The Procurement Units Goal Is To Get A Contracted Partner Who Is Able To Carry Out The Commissioning Project And The Continuity And Production Use Of The Services Described In The Request For Tender As Flexibly And Customer-Oriented As Possible. The Customers Require From The Selected Supplier The Ability To Implement The Services In The Geographical Area Of ​​The City Of Sastamala And The Municipality Of Punkalaitumi Without Delay And Taking Into Account The Customers Needs In Each Contract Period.