Tenders Are Invited For Consultancy To Support Development Of Norcap Expert Reporting System (Ers) Project

Tenders are invited for Consultancy to support development of NORCAP Expert Reporting System (ERS) Project. Responsible: Kostyantyn Bazhenov, NORCAP MEL Location: NRC HO, Oslo or remote This assignment is supporting the second phase of the development of the internal expert reporting system (ERS) for NORCAP. In the first phase we have collected, analysed and prioritized our requirements, designed the data architecture, collected user stories and identified user profiles. This assignment will support the next phase of development where we are delivering and testing the MVP of the system. Specifically, this assignment will require to support the MEL unit in building and testing an MVP of the Expert reporting system: Organizing the MS Fabric workspace for the ERS and integration of data sources from various NRC and NORCAP systems. Piloting solutions for surveying and data analysis modules (using kobo-derived systems), including roles, RBAC and automated dataflows. Creating and piloting dashboards and analytical tools for the Expert reporting system. Piloting internal AI powered search for data sorting and RAG within the expert reporting system datasets. Testing solutions with reference users, collecting and integrating feedback. Documenting processes for users and admins in an ERS manual. Education Bachelors or masters degree in computer science, software engineering, data management, or similar, or over 5 years of experience in managing software development products. We allow individual consultants or consultant groups / teams to apply. Experience At least 5 years of relevant professional experience: Demonstrated experience integrating enterprise source systems, including HR, CRM, ERP, ITSM, and survey platforms, into cloud-based data platforms. Experience with Oracle HR systems, Freshworks/Freshdesk, Microsoft 365/SharePoint, and Kobo Toolbox is considered an advantage. Experience with Azure Data Factory / Fabric Demonstrated experience designing and developing Power BI semantic models, dashboards and reports. Experience creating testing and documenting AI-enhanced search Extensive experience with reporting in international humanitarian and development sector Experience in data management and knowledge management approaches Experience in communication, facilitating workshops and collecting inputs from users and stakeholders Knowledge of NRC and/or NORCAP ICT systems is a significant asset. Languages Fluency in English is required. Desirable Competencies: Attention to detail Planning and organizing - plans work, anticipates risks, and sets goals within area of responsibility. Professionalism - displays mastery of subject matter. Stakeholder orientation works effectively well with project stakeholders. Project structure listens and communicates clearly, adapting delivery to the audience. Bids Please send your completed bids, including the following documents, to [email protected] Your understanding of potential risks and issues associated with the proposed scope of work and tasks. (maximum 1 page) Information on availability or workplan CVs of consultant(s) Daily rate or budget Examples (links to) similar work (or aspects of similar work) Scoring criteria: The bids will be reviewed on the following criteria: Understanding of risks related to the task Experience, past work and references, Cost, Availability / workplan Tender Link : https://www.nrc.no/procurement/