Tenders Are Invited For Miscellaneous Software Package And Computer Systems – Supply Of Multi-Publisher Software And Associated Services

Miscellaneous Software Package And Computer Systems – Supply Of Multi-Publisher Software And Associated Services. The Purpose Of This Framework Agreement Is To Provide The Following Services: - The Supply Of Software In The Field Of It, Business Management And Office Automation (Either In Perpetual Acquisition Mode, Associated With Annual Or Multi-Year Maintenance And Support, Or In The Form Of An Annual Or Multi-Year Subscription (Including Maintenance); - Maintenance Of Software Already Acquired On A Perpetual Basis; - Installation Or Training Services Relating To Software Acquired Or Maintained; - Monitoring Of Orders, Deliveries, Proof Of Licenses, The Ceas Software Fleet, The Management Of Renewals And The Processing Of Complaints And Incidents, All Centralized Via A Web Portal; - The Creation And Updating Of Electronic Catalogs, Allowing The Placing Of Orders Via The Ceas Internal Tool; - Technical Advice And Technical-Commercial Monitoring;