Tenders Are Invited For Software Support Services – Upgrade And Maintenance Of The Digital Archive Information System (Dais)

Software Support Services – Upgrade And Maintenance Of The Digital Archive Information System (Dais). The Subject Of Procurement Is The Service Of Adaptive Upgrade, Maintenance Of The Digital Archive Information System (Dais) And The Delivery Of Ibm Filenet Licenses With One-Year Maintenance, In Accordance With The Technical Specification Specified In Part Ii Of This Procurement Documentation. The Subject Of This Procurement Consists Of: A) 350 Hours Of Adaptive Upgrades That Will Be Used According To The Needs And Requirements Of The Client; B) Flat-Rate Maintenance Of The Dais System (User Assistance And Maintenance For 12 Months); C) Delivery Of Ibm Filenet Licenses With One-Year Maintenance. Essential Conditions And Requirements In Accordance With Professional Rules - The Tenderer Is Required To Adapt To The Equipment, Operational Environment And Software And Infrastructure Found At The Time Of Signing The Contract For The Public Procurement Of Adaptive Maintenance And Upgrading Of The Dais System. - The Design Of The User Interface Should Remain Existing Or, In Case Of Change, Approved By The Client. - The Connection With All Existing Systems Of The Client Must Be Established Through Existing Services. - For Each Upgrade, The Bidder Is Required To Prepare A Functional Specification That Must Be Validated By The Client, Perform Data Analysis In Existing Databases, Code Programs And, If Necessary, New Databases, Prepare Test Scenarios For Software Validation That Are Certified By The Client And Are Part Of The Project Documentation Upon Completion Of The Project. - The Bidder Is Obliged To Create And Submit Program Documentation In Accordance With The Requirements Specified In The Attached Technical Specification. - The Tenderer Is Obliged, If Requested By The Client, To Ensure The Presence Of The Tenderers Experts At The Clients Location For Up To 8 Hours Per Month. - After Development, The Offeror Is Obliged To Test The Upgrade, Before Testing To Create A Test Scenario And After Testing To Hand Over The Testing Documentation To The Client - Upon Fulfillment Of All Contractual Obligations, The Client Acquires All Copyrights Over The Upgraded Information System That Is The Subject Of This Public Procurement (Including Documentation And Source Code Of The Application) With The Exception Of Moral Rights, Which Are Non-Transferable. - The Bidder Is Obliged To Write The Program Code In Accordance With Good Programming Practice, Which Includes, But Is Not Limited To, Clear And Detailed Commenting On The Program Code And Code Optimization. - All Communication Between The Tenderer And The Contracting Authority During The Execution Of The Public Procurement Contract Will Take Place In The Croatian Language, And All Documentation Required In This Technical Specification Should Be Prepared In The Croatian Language And Latin Script. The Number Of Hours Of Adaptive Upgrading Specified In Point A) Of The Procurement Item Represents The Anticipated (Framework) Quantities. The Actual Amount Of Adaptive Upgrade Hours Will Be Executed According To The Needs Of The Customer.