GTR 118730796
Tenders Are Invited For Software Package And Information Systems – Supplying And Implementing Software For Home Care Services
ICB — International Competitive Bid
Closes Oct 27, 2026
Western Europe
Tender Information
GTR Reference
118730796
Tendering Authority
Subscribe to view
Tender No
667533-2026
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Software Package And Information Systems – Supplying And Implementing Software For Home Care Services
Bid Type
ICB — International Competitive Bid
Country
Subscribe to view
Geographical Region
Western Europe
Political Region
European Union
Last Date of Bid Submission
27-10-2026
Work Detail
Software Package And Information Systems – Supplying And Implementing Software For Home Care Services. In Order To Optimize The Operation Of The Home Care Of Zorgpunt Waasland (Zpw), A Government Contract Is Being Issued For The Purchase And Implementation Of Software That Should Better Streamline The Processes For Our Home Care Services. The Home Care Services Are: Family Care And Cleaning Service At Home, Chore Service, Day Care, Short Stay And Residential Care: Groups Of Assisted Living Homes, Elderly Homes And Residential Care Centers. The Focus Is Initially On The Processes Within Home Care, But Is Optional And Ideally Expandable To Residential Care In The Long Term. Zpw Currently Already Works According To Uniform Processes, But The Software Is Outdated, Inefficient And Too Dependent On Human Actions. In Order To Optimize As Much As Possible, The Organization Wishes To Purchase A More User-Friendly Software Package. The New Software Must Be Intuitive And Easy To Manage, Must Have A Number Of Substantive Requirements And Minimal Connections So That Double Registration Can Be Avoided As Much As Possible. An Overarching Care File With Service-Specific Registration Options For Intake, File Construction, File Follow-Up And Contract Management Are Crucial From The Start Of Implementation. This Also Includes A User-Friendly Planning Tool With Employee App, A Link With Time Registration, With Vesta, With Pluxee And Belrai And A Conversion Of The Current (Both Active And Passive) Care Files. Ideally, This Will Also Be Followed By Overarching Waiting List Management Based On A Thorough Points System, An Integrated Job Tracker Functionality And A Link With Power Bi. Chore? Finally, A Link With Vsb Becomes A Necessity. The Software Must Be Web-Based, Hosted By The Supplier And Provide Flexible License Management. User Management Can Be Linked To Our Microsoft Azure Ad Tenant Via Identify Federation. The Software Must Be Accessible Both Within And Outside The Zpw Network And Must Be Easy To Operate On Different Types Of Devices (Desktop Pc, Laptop, Tablet, Smartphone, Etc.) And With The Various Current Operating Systems On The Market. Extensive Technical Details Will Be Available In The Technical Provisions Of The Specifications. Zpw Wishes To Purchase An Already Available Software That Has Different Modules And Where There Is A Certain Form Of Flexibility, But Where Customization And Additional Costs For That Customization Are Avoided. The Software Will Be Purchased According To The Saas Principle (Software As A Service) And Must Be Compatible With Windows Server 20149 And Must Be Citrix Ready. In Addition, A Link With Azure Active Directory Is Also Required.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
3241057a-add4-4bc4-9edc-0d4c54e446e5.html
Attachments
Additional Details Available on Click
- Tendering Authority
- Publication Document (Tender Document / Tender Notice)
Disclaimer
We take all possible care for accurate & authentic tender information. However, users are requested to refer to the original Tender Notice / Tender Document published by the Tender Issuing Agency before taking any decision regarding this tender.