Tenders Are Invited For Software-Related Services – E-Akte

Software-Related Services – E-Akte. The Subject Of This Tender Is The Procurement, Maintenance And Further Development Of An E-File Product Including Implementation And Integration Into The Existing It Infrastructure As Well As The Associated Support Services. At The Same Time, The Client Tenders Product-Related Services For Knowledge Transfer, Training And Support For The Introduction Of The E-File. The Client Understands An E-File To Be A Digital System That Makes It Possible To Store, Manage And Archive Documents In Files And Processes Digitally And Centrally. The Software Is Installed In The Infrastructure Of The State Administration Of North Rhine-Westphalia (E.G. It.Nrw, North Rhine-Westphalia Police). The Client Operates The E-File With The Assistance Of The Contractor. The E-File Must Ensure Pure On-Premises Operation Without An Internet Connection And Without Restrictions On Core Functionality, As Well As Operation Across Multiple Fire Compartments (Failover) And Remote Data Centers (Geo-Redundancy Over At Least 100 Km) In The Backend. The E-File Must Ensure Uninterrupted Operation (24/7, Excluding Maintenance Windows) And An Availability Of At Least 99.9% Per Calendar Year. The System Must Run Efficiently As A Client System With At Least 25 Clients And At Least 25,000 Users Per System And Be Horizontally Scalable, Load-Distributing And - With Bsi-Compliant Client Separation - Clusterable. In Addition To Classic Operation In A Virtual Machine, The E-File Must Also Be Able To Be Operated In A Container (Kubernetes) Using An Orchestration Tool. In Addition, The E-File Must Be Able To Be Operated In A Cloud-Agnostic Manner In A Private Cloud Infrastructure No Later Than 3 Years After The Contract Has Been Awarded. Cloud Capability Should Be Seen As A Fundamental Architectural Goal. In The Future, The E-File Must Be Able To Be Integrated Into An Oss-Based Workplace Of The North Rhine-Westphalia State Administration. The Contractor Must Support The Necessary Integration And Adaptation Work, In Particular On Clients And Interfaces, In Coordination With The Client And Provide Appropriate Resources For This. The E-File Must Be Structured According To A Multi-Layer Architecture - User Layer / Specialist Procedures, Processing Layer, Data Layer - And Must Be Able To Be Operated On The Approved Enterprise Operating Systems (Windows Server And Linux According To The It.Nrw Architecture Specifications). All User Functions Must Be Usable Via A Responsive, Browser-Based Web Client, Which Can Also Be Accessed Via Mobile Devices (E.G. Ipad). The Web Client As The Main Client Must Be Supplemented By A Windows Explorer Integration Or Client, Which Provides The Core Functions Of The E-File. All Application Interfaces Must Be Compliant With The Barrier-Free Information Technology Ordinance Of North Rhine-Westphalia (Bitv Nrw) In The Currently Valid Version: The Contractor Must Ensure Accessibility