Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Online Service Quality And Feedback Tool As A Saas Service

It Services: Consulting, Software Development, Internet And Support – Online Service Quality And Feedback Tool As A Saas Service. Traficoms Online Services Are A Key Transaction, Advice And Information Channel For Citizens, Companies And Other Stakeholders. Online Services Publish Up-To-Date Information, Instructions, Decisions And Services. The Goal Of The Acquisition Is To Support The Continuous Development, Monitoring And Quality Assurance Of Traficoms Online Services. With The Services Acquired, Traficom Can Monitor The Use Of Online Services, User Feedback, Accessibility And Quality, And Develop Online Services Based On The Information. The Object Of The Acquisition Is The Online Service Quality And Feedback Tool As A Software Service That Will Be Used By The Customer. The Software Service Consists Of Three Modules: Module 1 Accessibility, Module 2 Visitor Feedback And Module 3 Analytics. During The Contract Period, Modules Can Be Put Into Use And Taken Out Of Use Flexibly According To Needs. The Contract Is Valid For A Limited Period Of Five (5) Years From The Signing Of The Contract. The Subscriber Has The Right To Extend The Contract For Two (2) One (1) Year Options. The Customer Notifies The Supplier Of Using The Option No Later Than Three (3) Months Before The End Of The Actual Contract Period Or The First Option Period. Using The Option Is At The Subscribers Sole Discretion. A More Detailed Description Of The Procurement Object, Service Requirements And Contract Terms Are Presented In The Documents Attached To This Request For Tender.