Tenders Are Invited For Technical Computer Support Services – Providing Services Of The 3Rd Line Of Support For The Central Service Desk System

Technical Computer Support Services – Providing Services Of The 3Rd Line Of Support For The Central Service Desk System. 1. The Subject Of The Order Is: Provision Of Third Line Support Services For The Central Service Desk System; 1) In The Scope Of The Basic Order: A) Provision Of Support Services For Sm Software, For A Period Of 36 Months From The Date Of Conclusion Of The Agreement, But Not Earlier Than From February 1, 2027, B) Provision Of Third Line Support Services, Hereinafter Referred To As Csd System Maintenance Services, In The Amount Of Up To 6,000 Man-Hours, For A Period Of 36 Months From The Date Of Conclusion Of The Agreement, But Not Earlier Than From February 1, 2027, 2) In The Scope Of The Order Covered By The Option: A) Provision Of The Support Service For Sm Software, For A Period Of 12 Months Counted From The Date Of Completion Of The Support Service Referred To In Point. 1 Point 1 Letter A). B) Provision Of The Csd System Maintenance Service In The Amount Of Up To 1,800 Man-Hours For A Period Of 12 Months, Counted From The Date Of Completion Of The Maintenance Service Referred To In Point. 1 Point 1 Letter B). 2. A Detailed Description Of The Subject Of The Contract Is Included In Volumes Ii And Iii Of The Swz.