Tenders Are Invited For Supply Services Of Personnel Including Temporary Staff – Hiring Personnel Customer Contact Center (Up To Scale 8)

Supply Services Of Personnel Including Temporary Staff – Hiring Personnel Customer Contact Center (Up To Scale 8). The Municipality Of Veenendaal Is Issuing A European Public Tender For The Hiring Of Temporary Staff (Up To Scale 8) For The Customer Contact Center. Telephony Is The Primary Deployment Need; Civil Affairs Is A Secondary, Additional Area Of ​​Focus. A Permanent Flex Pool Of 6 To 10 Employees Is Required, Ready For Rapid Deployment In The Event Of Illness, Vacancies Or Peak Pressure. The Contract Will Be Awarded To One Contractor Through A Framework Agreement With An Initial Term Of Two Years, With The Option Of Three Unilateral Extensions Of One Year Each By The Municipality. A Permanent Flex Pool Of 6 To 10 Employees (Temporary Staff, Scale 1 To 8), With Telephony As Primary And Civil Matters As A Secondary Deployment Requirement Within The Customer Contact Center. The Initial Term Is Two Years, With The Possibility Of Three Unilateral Extensions Of One Year Each By The Municipality (Maximum Term Of Five Years). The Maximum Financial Contract Value Over The Entire Term Including Extensions Is € 1,250,708.25 (Excluding Vat). The Municipality Of Veenendaal Has No Purchase Obligation; No Rights Can Be Derived From This Indication.