Tenders Are Invited For Unified Communications Service Of The City Council

Unified Communications Service Of The City Council.Integral Maintenance Service, Technical Support And Technological Development Of The Councils Voice Communications Platform. Since It Is An Infrastructure Physically Housed In Municipal Facilities (Otherwise Known As On-Premise), The Service Includes: - Corrective Maintenance: Resolution Of Hardware/Equipment Incidents (Repair Or Replacement Of Hardware Components) And Software - Preventive Maintenance: Scheduled Periodic Reviews To Ensure System Stability And Minimize Risks Of Service Failure - Evolutionary Maintenance: Management And Updating Of Licensing, Security Patches And New Versions (Releases) Both Of The Physical Platform And Of The Hybrid Collaboration Solution (Ale Rainbow) - Specialized Technical Support: Direct Technical Assistance For The Configuration And Optimization Of The Municipal Voice Network - Supply Of Terminals: Spot Acquisition Of Ip Telephone Terminals For Replacement Or Expansion Of Users