GTR 117971764
Tenders Are Invited For Call Center – The Organization And Management Of A Multilingual Call Center That Is Available 24/7.
ICB — International Competitive Bid
Closes Oct 19, 2026
Western Europe
Tender Information
GTR Reference
117971764
Tendering Authority
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Tender No
623879-2026
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Call Center – The Organization And Management Of A Multilingual Call Center That Is Available 24/7.
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Europe
Political Region
European Union
Last Date of Bid Submission
19-10-2026
Work Detail
Call Center – The Organization And Management Of A Multilingual Call Center That Is Available 24/7.. This Call Center Must, With The Help Of Telephone Operators, Refer Callers According To An Established Protocol. This Includes In Particular: O Orientating And Registering The Details Of Patients Who Go To The Medical Waiting Posts; O Entering Patient Data During Home Visits And Organizing The Journeys Of The Doctors On Duty As Best As Possible, Optimizing Their Movements, Limiting The Waiting Time For Patients And Taking Into Account Any Language Preferences; O Contribute To The Improvement Of The Brussels On-Call Service Through The Call Center.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
34502dcc-0c90-4194-a915-c3bb88837d6e.html
Attachments
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- Tendering Authority
- Publication Document (Tender Document / Tender Notice)
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