Tenders Are Invited For Software Support Services - Riverbed Support

Software Support Services - Riverbed Support. The Subject Of The Public Procurement Is The Provision Of Manufacturer Support For Hungarocontrol Zrt.S Riverbed Network Performance Management System. The Manufacturers Support Must Be Provided As Follows: A) The Manufacturers Support Must Cover The Manufacturers Support For The Products Owned By Hungarocontrol Detailed Below. B) The Manufacturers Support Must Extend Until 31.07.2029. C) Manufacturer Support Must Provide At Least The Following Level Of Service: • Technical Support Available By Phone, E-Mail And Web • Full Availability Of Software Updates • Advance Hardware Replacement In Case Of Hardware Failure The Service Is Provided By The Manufacturer Of The Given Service For Products Owned By The Bidder In Accordance With The Support Conditions Available At All Times On The Manufacturers Official Website, I.E. Upon Purchase Of The Service, The Bidder Becomes Entitled To Manufacturer Services Related To These Products Directly From The Manufacturer For Use. List Of Products Covered By Manufacturer Support: Aaab-Aaai-M6le-2Rxh Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Aaab-Aaai-M6ld-Hqzw Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Aaab-Aaai-M6lf-Uizg Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Gf1kj000c8dc2 Steelcentral Appresponse Storage 120Tb (1 Pc) Aaab-Aaai-Idxf-Xjvb Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Aaab-Aaai-Idxg-Jdxu Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Aaab-Aaai-Idxe-Lj2t Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Geejn0a0150da Appresponse Scan-08180 (1 Pc) Gegng0a013f14 Steelcentral Netprofiler 4280 (1 Pc) Gekpt0a014f97 Steelcentral Flow Gateway Model 2280 (1 Pc) Aaab-Aaai-Op5j-Nhyt Steelcentral Appresponse 11 500V - 2 Tb Disk (Includes One Packet Analyzer Plus License) (1 Pc) Aaab-Aaai-Op5l-2Ns7 Steelcentral Appresponse 11 500V - 2 Tb Disk (Includes One Packet Analyzer Plus License) (1 Pc) Aaab-Aaai-Op5k-7Z4y Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Aaab-Aaai-Op5m-Jwwl Steelcentral Packet Analyzer Plus 1 User For Appresponse 11 (1 Pc) Lic-Scfg-02280-100K Steelcentral Flow Gateway License For 100K Fpm (8 Pcs) Lic-Scnp-04280-100K Steelcentral Netprofiler 4280 100K Fpm License (8 Pcs) Lic-Scan-Asa-Vs Steelcentral Appresponse 11 Application Stream Analysis Module Small Virtual Support (2 Pcs) Lic-Scan-Wta-Xl Web Transaction Analysis Feature Key (1 Pcs) Lic-Scan-Asa-Xl Application Stream Analysis Feature Key (1 Pc) The Detailed Technical Description Is Contained In The Public Procurement (Bid) Documentation.