Tenders Are Invited For Delivery And Implementation Of A Case System

We, The House For Whistleblowers, Are Preparing A Possible Assignment Through A European Tender Procedure. Before We Do This, We Would Like To Talk To The Market. We Call This A Market Consultation. In This Way We Gain Better Insight Into The Possibilities Within The Market And Ensure That The Assignment Fits Well Within The Market. At The Same Time, You Will Get A Clear Picture Of What We Want And What Goals We Have At An Early Stage. We Are Looking For A Service Provider For The Delivery And Implementation Of A Case System (Portal, Workflow Management And Document Management) To Replace The Current System And To Professionalize The Houses Information Management, Which Is Used By Both Internal Employees And External Users Via A Secure Portal. Are You Interested In This Market Consultation? We Would Like To Invite You To Answer Our Questions In Writing. The House Intends To Include The Following Aspects In The Tender: 1. A Tco Price And An Appropriate Licensing Model That Focuses On Scaling Up And Down Licenses; 2. We Will Describe Our Own Development Strategy And Roadmap, But Also Your Vision On This; 3. We Request An Action Plan, Your Input On Service Level Management, And Ask For An Exit Strategy; 4. We Are Also Expected To Request A Product Demonstration (Which Will, For Example, Demonstrate The Following: The System Configuration, Navigation, User Experience And Workflow Efficiency Of Your Ict Solution); 5. We Also Ask For References And Examples Of Similar Assignments. Het Huis Requires Services That Include: 1. Delivery & Setup Test, Acceptance, Production Workflows: A. For Primary Processes Set Up By The Supplier; B. For Supporting Processes Set Up By Trained Functional Managers; 2. Anonymized Test Data, Migrated Production Data; 3. Trained Employees & Functional Managers; 4. Proof Of Concept With Production Matters, Nogo/Go Planning, Aftercare; 5. Technical Application Management: Monitoring, Regular Updates, Preventive And Adaptive Maintenance, Change Requests. We Are Considering Concluding An Agreement For A Period Of 10 Years And Which Can Be Terminated By The Client After 36 Months. Expected Numbers With A Five-Year Horizon: 1. Customers 2.5-5K Annually; 2. Employees 35-100; 3. Apply For 2.5K-5K Annually; 4. Documents 100 Per Case; 5. Storage Space 5-10Tb.