GTR 117865489
Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Nurse Call Systems
ICB — International Competitive Bid
Closes Oct 09, 2026
Western Europe
Tender Information
GTR Reference
117865489
Tendering Authority
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Tender No
614591-2026
Financer Name
Self-Funded
Work Title
Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Nurse Call Systems
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Western Europe
Political Region
European Union
Last Date of Bid Submission
09-10-2026
Work Detail
It Services: Consulting, Software Development, Internet And Support – Nurse Call Systems. The Object Of The Procurement Is Nurse Call, Fall Detection And Movement Monitoring Systems To Be Used By The Social, Health And Rescue Services Of The City Of Helsinki. Nurse Call Systems Are Used In The Social, Health And Rescue Industry In Hospitals, Senior Centers, Service Homes, Enhanced Service Housing Units, Hospital Beds, Rehabilitation Units And Other Operating Environments That Require Round-The-Clock Care And Supervision. In Addition, The Systems Are Used In Home Care Support Services And Special Units, Where The Customers Need For Help May Be Sudden And Require A Response. Nurse Call Systems Are A Key Part Of Daily Nursing Work And Customer And Patient Safety. They Ensure That Requests For Help Are Forwarded To The Right Personnel Without Delay And That The Nursing Staff Is Able To Prioritize Their Tasks According To The Urgency Of The Situation. At The Same Time, They Support The Occupational Safety Of The Personnel, For Example In Threatening And Dangerous Situations, And Enable The Monitoring, Reporting And Development Of Operations. The Importance Of Nurse Call Systems Is Particularly Emphasized In Situations Where Clients Ability To Function Is Impaired, Memory Disorders Are Common Or The Need For Care Is Constant. In This Case, The Operational Reliability Of The System, Ease Of Use And Integration With Other Systems Are Not Only Technical Features, But Factors That Directly Affect The Quality And Safety Of Care. The Goal Of The Procurement Is To Ensure That The Solutions In Use Meet Current And Future Needs. This Requires The Systems To Be Scalable, Compatible With Other Technologies, And The Ability To Adapt To Different Treatment Environments Without Complicating The Use Of The Systems. At The Same Time, It Is Ensured That The Acquired Solutions Meet The Obligations Regarding Data Protection, Information Security And Official Requirements. As A Whole, Nurse Call Systems Are A Critical Part Of The Functionality Of The Service System, And Their Procurement Should Be Carried Out In Such A Way That It Supports The Quality, Safety And Cost-Effectiveness Of The Services In The Long Term. The Aim Of The Tendering Process For The Framework Arrangement Is To Find A Maximum Of Five Suppliers Who Are Able To Deliver A Nurse Call System To The Industrys Locations, Which Can Handle The Traditional Nurse Call (The Client/Patient Can Call The Nurse To The Room) And Also Utilize New Technology, Which Allows The System To Proactively Alert The Nurse To The Client/Patient In Relation To Risk Situations (E.G. Getting Out Of Bed, Falling). With The Help Of New Technology, The Aim Is To Improve Customer/Patient Safety Within The Limits Defined By Law. A Nurse Call System Is Needed For All New And Renovated Hospitals, Senior Centers, Etc. In Addition, There Are Several Sites In The Social, Health And Rescue Industry Where A Nurse Call System Was Once Acquired, But Outdated, For Which The Supplier No Longer Provides Maintenance And
Key Value
Tender Value
10,000,000 - EUR
Tender Documents
Global Tender Document
82bd24a4-d7de-4825-825e-408ac0592bbd.html
Attachments
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- Tendering Authority
- Publication Document (Tender Document / Tender Notice)
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