Tenders Are Invited For Computer Facilities Management Services – Multi-Supplier Outsourcing And Coordination Market For The Operation Of Cdg Express

Computer Facilities Management Services – Multi-Supplier Outsourcing And Coordination Market For The Operation Of Cdg Express. The Purpose Of This Contract Is The Establishment And Operation Of An Outsourcing System Covering The Entire Information System Of Hello Paris Services (Hps), Operator Of Cdg Express (Direct Rail Link Paris Gare De Lest, Paris-Charles De Gaulle Airport). The Incumbent Plays The Role Of Main Supplier And Coordinator Of The Supplier Ecosystem (Siam Lead Supplier Model) For A Scope Including The Digital Workplace Environment (Microsoft 365, Azure), Critical Industrial Systems (Ticketing, Passenger Information, Design Of The Transport Offer), Supervision, Operational Security, And Local Support Including First-Level Interventions On Station Equipment. The Market Includes An On-Demand Expertise Service Component And Options (On-Call, Soc, Oiv Compliance). The Duration Of The Contract Is 3 Years Firm With 2 Possible Renewals Of 1 Year, I.E. 5 Years Maximum.