Tenders Are Invited For Interpretation Services – Ai-Assisted Interpretation Service For Foreign-Language Clients Of Employment Services

Interpretation Services – Ai-Assisted Interpretation Service For Foreign-Language Clients Of Employment Services. The City Of Helsinkis Employment Service Office Offers Employment Services, E.G. For Foreign-Speaking Customers Who Do Not Have Finnish Or Swedish Language Skills Or It Is Weak. Therefore, Effective Interpreting Solutions Are Needed That Support The Communication Between The Client And The Employee Guiding The Client, Ensuring That Foreign-Speaking Clients Get The Full Benefit Of Employment Services. The City Has Valid Interpretation Service Contracts For Local And Remote Interpretation With The Help Of An Interpreter. Thus, The City Of Helsinkis Employment Service Business Is Acquiring An Artificial Intelligence-Assisted Interpretation Service. The Interpretation Service Must Be Able To Offer Interpretation In Several Languages. The Service Must Utilize Artificial Intelligence To Provide Real-Time Interpretation. The Interpretation Service Must Be Confidential And Protect Privacy (The Data Protection Requirements Of The City Of Helsinki Must Be Met And They Will Be Delivered Separately Later). The Service Must Be Easy To Use For Both Customers And Service Providers, And The User Interface Can Be Used On Different Devices (Computer, Smartphone, Tablet, Etc.). The Object Of Procurement Is Described In More Detail In Appendices 1 Service Description Of The Object Of Procurement And 2 List Of Requirements.