Tenders Are Invited For Mobile-Telephone Services – Mobile Phone Contracts (03/U/2026)

Mobile-Telephone Services – Mobile Phone Contracts (03/U/2026). The Subject Of The Service To Be Provided Is: - Provision And Activation Of 2,230 (As Of April 1, 2026) Mobile Phone Connections (The Number Can Vary Upwards Or Downwards Depending On The Clients Needs) In Different Tariffs And With Various Options, - Provision And Dispatch Of The Necessary Sim Cards With Up To Four Cards Per Mobile Phone Connection To The Client As Part Of A Rollout, - Pre-Configuration Of The Sim Cards (Hardware) And The Individual Connections (Network Side), - E-Sim Integration According To The Available Hardware With Up To Four Esim Per Mobile Phone Connection (Service Portal, Etc.), - Sending Information Material To The Clients Employees, - Porting The Clients Existing Mobile Phone Numbers From The Previous Provider To The Contractor, - Activation Of Additional Mobile Phone Connections With New Phone Numbers As Required By The Client, - Provision Of A Business App For Users Of The Mobile Phone Connections, - Provision Of A Service Portal For Administration For Individual Users Of The Client, - Provision Of A Evaluation And Analysis Tools With Which The Client Can Carry Out Evaluations Of The Consumption Volume (Minute Consumption Or Data Volume) At Any Time Over Freely Selectable Periods Of Time In Any Level Of Detail, - Carrying Out A One-Day User Training For The Service Portal For A Maximum Of Eight Participants, - Free Invoicing With Individual Connection Records In Electronic Form And, If Necessary, In Paper Form At The Request Of The Client, - Free Business Customer Hotline For All Users (7/24), - Providing A Contact Person (Key Account Service Manager) And A User Help Desk For Individual Employees Of The Client As Well As Other Services As Part Of General Customer Service. The Client Can Terminate Up To 10 Percent Of The Mobile Phone Connections Per Contract Year On A Date Specified By The Client Without Giving Reasons. In The Case Of Major Restructuring Measures, Up To 25 Percent Of The Mobile Phone Connections Can Be Terminated By The Client. However, The Client Guarantees A Minimum Number Of 1,500 Mobile Phone Connections, Which Remain Activated Until The End Of The Framework Agreement.