GTR 117490531
Tenders Are Invited For Provision Of Out Of Hours Call Handling Services, 2026 – 2029 (Re-Issue)
NCB — National Competitive Bid
Closed
Northern Europe
Tender Information
GTR Reference
117490531
Tendering Authority
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Tender No
CHG08/26-01A
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Provision Of Out Of Hours Call Handling Services, 2026 – 2029 (Re-Issue)
Bid Type
NCB — National Competitive Bid
Country
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Geographical Region
Northern Europe
Political Region
European Union,G20
Last Date of Bid Submission
18-09-2026
Closed
Work Detail
An An Out Of Hours Call Handling Service, With Sufficient Resources To Receive And Manage Approximately 10,000 Calls Per Annum. The Service’S Main Priority Will Be To Maintain Tenant Safety By Providing Immediate Triage, Ensuring Emergency Dispatch Where Applicable, Recording All Incoming And Outgoing Calls, Maintaining Detailed Call Logs, And Ensuring The Service Is Fully Complaint With The Scottish Social Housing Charter.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
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Attachments
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- Tendering Authority
- Publication Document (Tender Document / Tender Notice)
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