GTR 117400496

Tenders Are Invited For Improving Customer Service By Implementing An E-Services System In The Area Of ​​Media Management.

ICB — International Competitive Bid Closed central europe
Tender Information
GTR Reference
117400496
Tendering Authority
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Tender No
130/3934/2026
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Improving Customer Service By Implementing An E-Services System In The Area Of ​​Media Management.
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
central europe
Political Region
European Union
Last Date of Bid Submission
07-09-2026 Closed
Work Detail
The Delivery And Installation Of Ultrasonic Water Meters Consists Of: B.Installation/Replacement Of Delivered Water Meters. The Exchange Will Take Place In Towns Located In The Milejewo Commune;C.If The Use Of The Manufacturers Software Is Necessary For The Proper Use Of The Telemetry System, The Contractor Will Provide The Ordering Party With The Right To Use This Software For A Period Not Shorter Than The Warranty Period (Or The Entire Period Of Operation Of The System), Without The Need To Incur Additional Fees. D.Development And Implementation Of The System, Which In Particular Includes: Delivery Of The Necessary Software Together With Documentation; Carrying Out Tests; Implementation Of A Telemetry Supervision System With The Delivery And Installation Of Radio Modules And Gsm Modules For Data Teletransmission Along With Water Meters In Places Indicated By The Ordering Party; Implementation Of A Telemetry Platform; Integration Of The Purchased System With The Systems Owned By The Unit.Conducting The First User Registration In The Electronic Customer Service Office (Ebok), Which Includes In Particular: Informing The Recipient About The Possibility Of Using Ebok; Obtaining From The Recipient An E-Mail Address Intended For Account Management; Entering Data Into The System In Accordance With The Procedure Provided By The Ordering Party; Generating A User Account Or Sending An Activation Invitation - In Accordance With The Functionality Of The Implemented System; Support For The Recipient In Further Steps Necessary To Activate The Account (The Recipient Clicks On The Activation Link And Sets A Password) F.Supply Of Computer Equipment And Licenses; G.Providing Consultation And Training For Administrators; H.Providing It And Measurement Equipment, I.E. A Collectors Set, Which Consists Of: Smart Pda Terminal - A Lightweight, Pocket Computer With A Large At Least 3.5-Inch Color Touch Screen, Equipped With Rechargeable Batteries And A Bluetooth Interface. Thanks To The Collector Software And Cooperation With The Bluetooth/Wmbus Communication Module, The Smart Terminal Enables Remote Configuration Of The Water Meter With A Radio Element And Reading Of Measurements. Bluetooth/Wmbus Communication Module - A Portable Intermediary Device Between The Radio Element Of The Water Meter And The Pda Reading Terminal For The Wmbus System. This Device Listens To Wmbus Radio Frames In T1 Mode And Configuration Radio Frames, And Then Transmits Them Via The Bluetooth Interface To The Portable Pda Reading Terminal. Smartphone - With Minimum Parameters: Operating System - Minimum Android 14 (Or Equivalent); Battery – Minimum Capacity 4300Mah; Bluetooth 5.3 Or Later; Nfc; Resistance – Minimum Ip 67; Ram: Minimum 8 Gb, Internal Memory – Minimum 128 Gb.
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  • Publication Document (Tender Document / Tender Notice)
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