T016-26 Request For Information And Invitation To Market Dialogue: Service Procurement For The Development Of The Management Of Employment Services In Helsinki

Background Helsinki Employment Services Is Preparing A Service Procurement Related To Management Development And Invites Service Providers Interested In The Procurement To Participate In The Market Dialogue. The Aim Of The Market Dialogue Is To Hear The Service Providers And Their Views And Development Ideas To Define The Optimal Procurement Target And To Outline Cooperation During The Contract Period. Preliminary Description Of The Object Of Acquisition Management Development Is Part Of The Overall Development Of Learning In Employment Services In The Strategic Period 2025–2029. The Organization Has Identified A Need To Strengthen The Management Skills And Ability Of Managers And Supervisors And Other Management Responsibilities To Lead Everyday Work (Target-Oriented, Customer-Oriented And Effective). Management Development Is Seen Above All As The Systematic Increase Of Managers Competence By Learning On The Job. The Goal Is Not To Acquire Traditional, Separate Trainings, Individual Training Sessions, Coaching Or Job Supervision, But Development That Is Focused On Everyday Management Work, Which Supports The Development Of Managers Skills And Operating Methods In Practical Work. The Object Of The Future Acquisition Is An Expert Service That Supports The Development Of The Competence Of The Managers Of Employment Services And Other Management Responsibilities As Part Of Their Daily Work. With The Help Of The Acquisition, We Want To Strengthen The Managers Ability To Identify The Pain Points And Development Areas Of Their Own Management, To Try Out New Operating Methods In Practice, To Reflect On Their Own Management, And To Transfer What They Have Learned Directly To The Everyday Life Of The Work Community And Services. Feedback For Those In Charge Of Management To Support Changing Their Own Management, Change, Management Style. At Least The Following Entities Have Been Identified As The Key Areas Of Management Development: - Performance And Goal-Orientedness, Showing Direction - Executive Ability, - Removing Obstacles And Enabling Success, - Systemic Thinking, - Customer-Oriented Management And - Joint Management The Focus Of Development Should Be On Learning On The Job And Development That Is Focused On Everyday Management Work. The Service Requires Innovative And Effective Implementation Methods That Support The Development And Strengthening Of Both The Personal And Joint Competence Of Those Responsible For Management In Practical Work. The Service Must Include Clear Means For Verifying And Measuring Effects, Change In Management Behavior, And Results. In Addition, The Service Must Support The Realization Of Result, Operational, Learning And Effectiveness Goals As Part Of Daily Management. The Target Group For Management Development Are Supervisors Of Employment Services And Other Managers. There Are Approximately 32 Supervisors And Approximately 15 Managers With An Expert Background In Employment Services. They Are Partly Responsible For Managing The Substance Of Their Own Area Of ​​Expertise. The Total Staff In The Employment Services Is About 700 People In Different Types Of Positions. In The Procurement, Preparations Are Made To Build A Contract Entity Based On A Multi-Supplier Model, Where Different Service Providers Can Respond To Different Areas According To The Need For Employment Services. The Model Is Formed On The Basis Of Market Dialogue. However, The Cooperation Is Intended To Be Built Flexibly Throughout The Contract Period In Such A Way That The Services Support The Continuous Development Of Managers And The Strengthening Of Leadership In Everyday Work In The Long Term. Service Providers Are Required To Have The Ability To Carry Out Development As A Planned And Continuous Development Entity That Supports The Development Of Management Step By Step And Goal-Oriented Throughout The Contract Period. The Service Provider Is Expected To: - Support The Concretization Of Goals In Relation To The Entity Being Managed - Methods With Which Managers Can Develop Their Own Leadership And Executive Ability In Everyday Life - The Ability To Increase The Leadership Of Leaders Together In Various Situations - The Ability To Help Prioritize Management And Clarify The Focus - Vision And Innovation And The Courage To Challenge Management And Give Feedback - Evidence-Based And Effective Leadership Competence Development Skills