Tenders Are Invited For Photographic And Ancillary Services – Delivery And Implementation Of A Crm System

Photographic And Ancillary Services – Delivery And Implementation Of A Crm System. The University Of Stuttgart Intends To Take A Significant Development Step In The It-Supported Support And Management Of Its Diverse Contact And Relationship Groups - Especially With Regard To Students, Alumni, Cooperation Partners, Sponsors And Other Stakeholders - And Is Aiming To Introduce A Comprehensive Customer Relationship Management (Crm) System. The Aim Is To Systematically Bundle, Professionalize And Digitize The Communication And Administrative Processes That Have So Far Been Carried Out Decentrally And Heterogeneously Into A Uniform, Data Protection-Compliant Infrastructure. To Cover These Needs, The Client Plans To Procure And Introduce A Crm System That Digitally Supports The Overall Process Of Strategic Relationship Management In The Relevant Fields Of Application. Procurement Takes Place As A Saas Solution In Cloud Operation. In Addition To Providing The System, The Service Also Includes Implementation Based On Defined Use Cases (Workflows), Conducting Training, Providing System Services For The Productive Start, As Well As Maintenance And Support.