Tenders Are Invited For Information Request: Hermes System Maintenance Agreement

The Kuopio University Hospital In The North Savo Welfare Area Uses A Vendor-Independent Software Solution Supplied By Hermes Medical Solutions For The Reconstruction, Analysis And Review Of Isotope Medical Examinations. This Is A Request For Information To Authorized Suppliers Who Offer Service And Maintenance Services For Hermes Medical Solutions Software Solution. It Is Not A Procurement Notice Or A Request For Tender. The Purpose Of The Request For Information Is To Map The Market And Gather Information. The Request For Information Does Not Ask For, And Offers Are Not Given, But The Purpose Of This Request For Information Is To Get Up-To-Date Information About The Solutions On The Market. The Welfare Area Of ​​Pohjois-Savo Is Looking For An Authorized Supplier For The System To Provide Maintenance And Upkeep Services For The Current System. The Service And Maintenance Agreement Must Cover All Areas Related To The Support Services Of The System, Including Maintenance, User Training, Software Updates And Continuous Development Of The System And Software. A More Detailed Description Of The Necessary Services And The Requirements Set For The Supplier Is Presented In Appendix 1 Of The Request For Information. The Purpose Of The Request For Information Is To Receive Comments/Answers To The Appendix In Question. In Addition, The Bidder Must Upload A Certificate That Shows That They Have The Ability To Perform The Required Maintenance Actions On The System In Question. In Addition To The Answer, The Bidder Must Present At Least One Reference That Shows Experience In The Delivery Of Maintenance Services Related To Hermes Medical Solutions Systems, As Well As System And Service Packages. It Is Also Possible For The Provider To Leave An Attachment File, For Example About The Service Offered. Comments Or Questions Received Through A Request For Information Will Not Be Answered. No Compensation Is Paid For Answering The Request For Information Or For Any Presentations. The Request For Information Does Not Obligate The Purchasing Unit To Carry Out The Actual Purchase Or To Carry Out The Purchase As Described In The Request For Information. This Is A Market Survey For Authorized Suppliers Providing Service And Maintenance Services For Software Solution Entity By Hermes Medical Solutions. This Is Not A Procurement Notice Or A Request For Tenders. Vendor Neutral Software Solution For Reconstructing, Analyzing And Viewing Nuclear Medicine Studies From Hermes Medical Solutions Is In Operation At Kuopio University Hospital, Wellbeing Services County Of North Savo. Wellbeing Services County Of North Savo Is Seeking An Authorized Supplier For The Service And Maintenance For The Existing System. The Service And Maintenance Agreement Shall Cover All Aspects Of System Support, Including Maintenance, User Training, Software Updates, And Ongoing System And Software Development. A More Detailed Description Of The Required Services And The Requirements Set For The Supplier Is Provided In Appendix 1 (Appendix 1) To This Market Survey. The Purpose Of This Market Survey Is To Obtain Comments And Feedback On Appendix 1 (Liite 1). In Addition, The Supplier Shall Provide At Least One Reference Demonstrating Experience In Delivering Maintenance Services For A System And Service Arrangement For Hermes Medical Solution Systems.