Bids Are Invited For Rfp 25-1667 - Corporate Security Incident Management System

The City Of Calgary Is Seeking Proposals From Qualified Vendors To Provide A Comprehensive Corporate Security Incident Management System To Enhance Visibility, Governance, And Protection Of Sensitive Data Across Our Hybrid Infrastructure, Which Includes Cloud And On-Premises Environments. The Solution Must Support Seamless Integration With Key Technologies Such As Microsoft Azure, Onedrive, Exchange (Online And On-Prem), And Netapp Metrocluster.The Purpose Of This Project Is To Implement A Solution To:• Deliver A Secure, Scalable Incident And Case Management Platform Supporting Dispatch, Investigations, Risk Management, Field Operations, And Advisory Services.• Enable Automated, End-To-End Incident And Case Handling From Intake And Triage Through Investigation, Resolution, And Closure While Improving Efficiency And Reducing Manual Effort.• Provide An Intuitive User Experience, Mobile Access, Configurable Workflows, Scheduling, Task Management, Reporting, Analytics, And Intelligence Capabilities To Support Operational And Investigative Decision-Making.• Ensure Strong Security, Governance, Auditability, And Data Lifecycle Management Through Role-Based Access Controls, Audit Logging, Retention Policies, And Secure-By-Design Practices.• Integrate Seamlessly With The City’S Existing Systems And Deliver A Mature, Sustainable Solution Supported By Training, Implementation Services, Ongoing Vendor Support, And A Future-Focused Product Roadmap, Including Ai-Enabled Capabilities.Details Of Rfp Can Be Found At The Link Below: Https://Portal.Us.Bn.Cloud.Ariba.Com/Dashboard/Public/Appext/Comsapsbncdiscoveryui#/Rfxevent/Preview/1110020991?Anid=Anonymous