GTR 116650627
Tenders Are Invited For Provision Of Out Of Hours Call Handling Services, 2026 – 2029
NCB — National Competitive Bid
Closes Aug 28, 2026
Northern Europe
Tender Information
GTR Reference
116650627
Tendering Authority
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Tender No
CHG08/26-01
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Provision Of Out Of Hours Call Handling Services, 2026 – 2029
Bid Type
NCB — National Competitive Bid
Country
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Geographical Region
Northern Europe
Political Region
European Union,G20
Last Date of Bid Submission
28-08-2026
Work Detail
An An Out Of Hours Call Handling Service, With Sufficient Resources To Receive And Manage Approximately 10,000 Calls Per Annum. The Service’S Main Priority Will Be To Maintain Tenant Safety By Providing Immediate Triage, Ensuring Emergency Dispatch Where Applicable, Recording All Incoming And Outgoing Calls, Maintaining Detailed Call Logs, And Ensuring The Service Is Fully Complaint With The Scottish Social Housing Charter.
Key Value
Tender Value
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Tender Documents
Global Tender Document
700ce47a-1d73-4e88-bbbb-585fff246547.html
Attachments
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- Tendering Authority
- Publication Document (Tender Document / Tender Notice)
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