GTR 116642389

Tenders Are Invited For Software Package And Information Systems – Delivery Of A Complex Integrated Digital Call Center Ecosystem

ICB — International Competitive Bid Closes Sep 07, 2026 Eastern Europe
Tender Information
GTR Reference
116642389
Tendering Authority
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Tender No
545740-2026
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Software Package And Information Systems – Delivery Of A Complex Integrated Digital Call Center Ecosystem
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Eastern Europe
Political Region
European Union
Last Date of Bid Submission
07-09-2026
Work Detail
Software Package And Information Systems – Delivery Of A Complex Integrated Digital Call Center Ecosystem. The Subject Of The Public Contract Is The Supply Of A Complex Integrated Digital Call Center Ecosystem. The Goal Is To Introduce A New In-House Information System Including Crm, Contact Center Cloud Platform, Voice Analytics, Ai-Driven Reporting, Integration And Middleware Layer And Security Measures To The Extent Of Appendix No. 4 Zd – Functional Requirements And Specifications.
Key Value
Tender Value
9,800,000 - CZK
Tender Documents
Global Tender Document
5c1c4319-e907-476c-936a-86a30b16a8fa.html
Attachments
Additional Details Available on Click
  • Tendering Authority
  • Publication Document (Tender Document / Tender Notice)
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