Tenders Are Invited For Licensed Ai Trainer - Design And Deliver A Tailored Ai Training Program For The National Trade Help Desk Team

Tenders are invited for Licensed AI Trainer - Design and Deliver a Tailored AI Training Program for the National Trade Help Desk Team. Closing Date: 5 Aug 2026 Type: Consultancy Position Title: Licensed AI Trainer Design and deliver a tailored AI training program for the National Trade Help Desk team Duty Station: Chamber of Commerce, Industry and Agriculture of Beirut and Mount Lebanon in Beirut Duration: 2 months (without exceeding 13 working days per month) Vacancy Date of Issue: 29 July 2026 Vacancy Closure Date: 05 August 2026 National or International consultancy: National consultancy To review the full Terms of Reference (TOR), please follow the below link: https://drive.google.com/file/d/1WFlDKy33_DdDyq5MnGKq5bwb5yKhrVEO/view BACKGROUND The Womens Economic Empowerment (WEE) Through Advancing Women-Led Enterprises in Lebanon is a new project funded by the Government of Canada for a period of 3.5 years. The project aims at supporting gender-responsive job creation and helping generate economic opportunities for women-led micro, small and medium enterprises (MSMEs) across various productive sectors with high growth potential. Through this objective, the project will foster the economic security, stability and prosperity of women entrepreneurs and women-led MSMEs in Lebanon. The project includes three main components: Component 1: Ensuring that government institutions are more responsive to womens needs through processes that are more conducive to doing business. Component 2: Ensuring that women-led MSMEs have access to the financial resources needed to grow and remain sustainable. Component 3: Ensuring that women-led MSMEs receive the necessary technical support to increase their access to local and international markets. The project was developed in response to the multiple crises that have affected Lebanon, particularly the financial crisis, which has hindered the ability of MSMEs in general, and women-led MSMEs in particular, to access the financing needed to grow. With the collapse of the banking system and the resulting depletion of all sources of financing, access to finance is considered one of the biggest impediments preventing MSMEs, particularly women-led MSMEs, from developing and taking their businesses to the next level. This has compounded the existing barriers faced by women entrepreneurs, including stringent collateral requirements, high interest rates, complex documentation processes, sub-optimal financial literacy and the absence of market information. In light of the current situation and the ongoing conflict, and based on consultations held with WEE project beneficiaries, it became clear that MSMEs, particularly women-led and women-owned MSMEs, require more targeted, timely and practical support to: Access market information; Understand export requirements; Identify opportunities; and Navigate the increasingly complex trade environment. Many MSMEs continue to face challenges related to limited access to accurate information, changing regulations, weak market intelligence and limited capacity to assess export readiness and comply with market requirements. To respond to these needs, the project will strengthen the capacity of the National Trade Help Desk (NTHD) team through dedicated Artificial Intelligence (AI) training sessions. These sessions will equip the NTHD team with practical tools and methods to use AI more effectively in: Trade intelligence; Market research; Regulatory and compliance checks; HS code classification; and The preparation of clear advisory outputs for MSMEs. The training will also support the team in improving the quality, speed and consistency of the services provided through the Help Desk. By building these capacities, the NTHD will be better positioned to provide MSMEs with more responsive, reliable and tailored support, helping them identify new market opportunities, understand export procedures and make more informed business decisions. This will directly contribute to the WEE projects objective of improving access to technical support and strengthening the competitiveness and market access of women-led enterprises in Lebanon. This Terms of Reference (TOR) outlines the scope of work, qualifications and expected deliverables for the AI Trainer, who will be responsible for: Designing the training content; Developing the supporting tools and materials; and Delivering the AI training sessions for the National Trade Help Desk team. The Trainer will ensure that the sessions are practical, context-specific and tailored to the day-to-day functions of the NTHD, with a focus on strengthening the teams capacity to use AI tools responsibly and effectively in trade intelligence, market research, regulatory and compliance research, HS code classification and MSME advisory services. SCOPE OF WORK, RESPONSIBILITIES AND DESCRIPTION OF THE PROPOSED ANALYTICAL WORK UNDP is seeking the services of a licensed AI Trainer to design and deliver a tailored Training of Trainers (ToT) programme for the National Trade Help Desk team, consisting of 16 members. The training will aim to strengthen the teams capacity to understand, use and transfer practical AI applications that can support: Trade intelligence; Market research; Regulatory and compliance research; HS code classification; and MSME advisory services. Under this consultancy, the Consultant will be requested to deliver four training sessions covering key AI concepts, practical tools, applied use cases and responsible AI practices relevant to the work of the National Trade Help Desk. The training should be practical, hands-on and adapted to the day-to-day functions of Help Desk officers, enabling participants to use AI tools more effectively while ensuring accuracy, verification, data protection and accountability. Training Modules The modules should cover the following areas: Introduction to Artificial Intelligence Understanding what AI is, what it is not, its key limitations and the main types of AI failure modes that users should be aware of when applying AI tools in professional settings. Using AI as a Main Assistant for NTHD Tasks Practical use of AI models to support the daily work of the National Trade Help Desk, including research, drafting, analysis, summarization, content preparation and responding to MSME inquiries. Overview of AI Tools and Platforms Introduction to different AI tools, platforms and applications relevant to trade support services, including guidance on which tools are most appropriate for specific Help Desk tasks. Creating an AI-Powered Workspace Guidance on how to create and organize a dedicated AI-powered workspace to support NTHD operations, workflows, knowledge management and internal coordination. Supporting MSMEs Through AI-Assisted Services Practical approaches for using AI to support MSMEs with market information, export readiness, regulatory guidance, product classification and the preparation of clear advisory outputs. Prompt Engineering Fundamentals Application of structured prompt-engineering techniques to improve the quality, accuracy, relevance and consistency of AI-generated outputs, with a focus on trade-related tasks. Creating AI Assistants Development of prototype AI assistants tailored to selected NTHD workflows, such as: Responding to inquiries; Preparing export briefs; Supporting HS code classification; and Producing MSME guidance notes. Verifying and Fact-Checking AI-Generated Information Application of a repeatable verification process to review AI-generated outputs, validate information against reliable sources and support findings with primary-source references. Use of Trade-Specific AI Tools Practical use of AI-supported trade tools and resources to prepare verified export briefs, market snapshots, regulatory summaries and other trade-related outputs. HS Code Classification with AI Use of AI tools to support the classification of Lebanese products while cross-checking results against verified customs, tariff and product-classification databases. Market Intelligence and Trade Data Analysis Development of repeatable workflows for producing sourced, structured and verifiable market-intelligence briefs, including information on: Demand trends; Competitors; Import requirements; and Potential opportunities. Trade Regulations and Compliance Research Use of AI to support research on export requirements, technical regulations, standards, documentation, labelling, certification and compliance procedures, with clear references to official sources. Communicating Findings Clearly to MSMEs Converting technical trade, market and regulatory information into concise, practical and MSME-friendly outputs, such as: One-page briefs; Checklists; Frequently asked questions; and Guidance notes. In addition, the training should include modules on: Data privacy; AI governance; AI ethics; and Facilitation techniques. These modules should enable trainers to deliver the basic concepts effectively and support MSMEs in applying AI tools responsibly and practically. Evaluation and Expected Outcomes The Consultant will be required to design a pre- and post-training assessment to measure participants knowledge, skills and confidence before and after the four-session AI training programme. The Consultant should analyse the results and provide a short assessment report showing the level of improvement achieved by participants, including: Clear before-and-after results; Key observations; and Recommendations for further capacity strengthening. Upon completion of the training programme, participants should be able to: Assist Lebanese MSMEs with trade and export-related requests and inquiries more efficiently and with greater confidence. Use ChatGPT as their main AI assistant for daily Na Tender Link : https://reliefweb.int/job/4223617/licensed-ai-trainer-design-and-deliver-tailored-ai-training-program-national-trade-help-desk-team