Tenders Are Invited For Post-Guarantee Maintenance And Development Of The Automated Information System For Electronic Services Of The Mfa

The Need To Carry Out Activities To Provide Post-Warranty Maintenance And Development Of Ais - Mfa Is Dictated By The Requirements For Constant Development, Renewal And Upgrading Of The Ais System With A View To Optimizing, Facilitating And Increasing The Efficiency Of The Work Of The Existing System, As Well As Creating Conditions For Connecting Ais With Other Systems In The Context Of The Functional And Technical Standards, Conditions And Requirements For Interoperability Of The Systems With Which The Contractor Works. The Contractor Provides Post-Warranty Maintenance Of All Components Of The Ais - Mfa System, As Well As Development And Upgrading Of The System If Necessary; During The Post-Warranty Maintenance, The Contractor Carries Out Activities To Ensure The Operability And Effective Use Of Ais - Mfa By The Contracting Party And Users Of The System, In The Event That Deviations From The Normal Operational Characteristics Set In It Occur. The Contractor Ensures Continuous Functioning Of Ais - Mfa Through An Accessible Web-Based Interface; The Contractor Provides Post-Warranty Support Services At Its Own Expense Through A Single Point Of Contact/Access (Service Desk) For Receiving Phone Calls, Electronic Messages And Online Requests. The Contractor Provides A Web-Based System For Logging And Tracking Problems And Incidents, The Contractor Provides Post-Warranty Maintenance Of All Components Of The Ais - Mfa System, As Well As Development And Upgrading Of The System If Necessary; During The Post-Warranty Maintenance, The Contractor Carries Out Activities To Ensure The Operability And Effective Use Of Ais - Mfa By The Contracting Party And Users Of The System, In The Event That Deviations From The Normal Operational Characteristics Set In It Occur. The Contractor Ensures Continuous Functioning Of Ais-Mfa Through An Accessible Web-Based Interface; The Contractor Provides Post-Warranty Support Services At Its Own Expense Through A Single Point Of Contact/Access (Service Desk) For Receiving Phone Calls, Electronic Messages And Online Requests. The Contractor Provides A Web-Based System For Logging And Tracking Problems And Incidents.