Tenders Are Invited For Telephone-Answering Services – 26/306 Atlantic Technlogical University Single Party Framework Agreement For Student Contact Centre Services

Telephone-Answering Services – 26/306 Atlantic Technlogical University Single Party Framework Agreement For Student Contact Centre Services. Atlantic Technological University Wishes To Appoint A Suitably Qualified Service Provider Under A Single Party Framework Agreement, To Deliver Contact Centre Services To Support Its Online, Flexible, And Lifelong Learning Programmes. The Objective Of The Contract Is To Procure A High-Performing, Customer-Centric Contact Centre Service Capable Of Managing Student Recruitment Enquiries And Programme Application Workflows In An Efficient, Timely, And Professional Manner. The Service Will Act As A Critical Interface Between Prospective Students And The University. Full Details Of Requirements And Specifications Are In The Published Tender Documents.