GTR 115639348
Bids Are Invited For Call And Contact Center Service Period 2027-2028
ICB — International Competitive Bid
Closes Aug 17, 2026
South America
Tender Information
GTR Reference
115639348
Tendering Authority
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Tender No
85-23-LR26
Financer Name
Self-Funded
Work Title
Bids Are Invited For Call And Contact Center Service Period 2027-2028
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
South America
Political Region
Asia-Pacific Economic Cooperation, APEC,APAC (Asia Pacific)
Last Date of Bid Submission
17-08-2026
Work Detail
Have Call Center And Contact Center Services In Accordance With The Technical Specifications Established In These Bidding Rules, Both In Relation To Human Resources And The Software Or Platforms Necessary To Implement Each Of These Services. This Will Achieve Timely Delivery Of Attention To All Telephone Calls, Contacts On Social Networks, Chat Platforms, Both Automatic And Managed By Agents, Received By Users And Their Families, Regarding The Benefits Provided By The National Board Of School Aid And Scholarships, Making The Resolution And/Or Referral According To The Protocols Established By Junaeb, If The Requirement Warrants It.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
792093e7-aeec-4840-886e-fbac73d043a6.html
Attachments
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- Publication Document (Tender Document / Tender Notice)
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